Consultancy support on co-producing services
SCIE are experts on co-production. Co-production is about professionals working in equal partnerships with people who use services and carers toward shared goals.
It means the engagement of those who use care and support services at all stages of planning, delivery and review.
We were nervous about how to approach co-production but SCIE’s engaging and positive approach has helped us make excellent progress.Lisa Gregory, Head of Engagement Oxfordshire County Council.
We can help you to:
- Design training programmes for commissioners, senior managers, engagement team staff, front-line workers, people who use services and carers
- Review your strategic approach to co-production
- Use SCIE’s jigsaw model of co-production to address barriers to co-production
- Develop your organisation’s principles of co-production
- Audit and evaluate your organisation’s approach to co-production
- Organise accessible events
- Co-produce new approaches to existing provision or re-imagining services
- Develop policies and procedures around payments/expenses for people who use services and the benefits system.
Co-production is about developing equal partnerships between people who use services, carers and professionals. Co-production can help with the implementation of the Care Act 2014; it encourages cost-effective services; and looks to providing improved user and carer experience of services. Co-production can be a slippery concept which is tricky to understand and hard to implement in practice. We can help you to make it work.
Co-production from SCIE
Our services include:
- Co-production consultancy
- Open access course training: An introduction to co-production. Co-production and the Care Act. Co-producing integrated care. Co-production: Vision and reality. Equality, Diversity and Human Rights.
- Online resources. This includes “Co-production: What is and how to do it.” Plus the films: “Have I got co-production news for you.”
- Co-production Week. We ran this first in July 2016 and plan to do so again in 2017. The Highlight was the Co-production Festival
Co-production consultants and partners
All our co-production consultancy is delivered by highly experienced and knowledgable SCIE staff working alongside members of our co-production network. All consultants have direct experience of using social care services. We tailor our services to meet your requirements, timescale and budget. SCIE consultants include Tina Coldham, Chair of SCIE's Co-Production Network & SCIE trustee, Pete Fleischmann, SCIE’s Head of Co-production and Michael Turner, SCIE Co-production Support Manager.
SCIE’s co-production network includes 75 organisations and individuals with a wide range of skills, knowledge and expertise. The network is very diverse, covers a very wide range of client groups including seldom heard groups. If appropriate members of the network can contribute their specialist skills and contracts to consultancy contracts.
Oxfordshire County Council – Co-production support from SCIEOpen
SCIE has been working with Oxfordshire County Council (OCC) to support them to understand and develop co-production.
The first phase of this work was a series of four sessions with a group of commissioners, engagement team staff, people who use services and carers. During these sessions participants improved their understanding of co-production and also developed ideas about how OCC could move this agenda forward. The group identified seven shifts that OCC would need to make to develop more effective co-production.
OCC has endorsed the seven shifts and have started an ambitious piece of work to further develop co-production. The new approach will include setting up a co-production board, a training programme for staff, annual events and pilot projects. Over the next two years SCIE will be offering a range of support for the programme including leading on evaluating progress.
We were nervous about how to approach co-production but SCIE’s engaging and positive approach has helped us make excellent progressLisa Gregory, Head of Engagement Oxfordshire County Council
Kirklees Council – Beyond the Care Act – Asset- based Learning and Development programmeOpen
SCIE delivered training to Kirklees Council supporting staff over the Care Act. The emphasis was on behaviours and culture change and the role of champions. Now the council has commissioned SCIE to develop further learning and development. This will assist staff within adult social care teams to adopt an asset-based (or strengths- based) approach to any intervention, particularly to assessments. A strengths- based approach is one of the critical principles underpinning the Care Act, and a key element of six key behaviours identified by Kirklees which each member of staff can expect from each other when at work. SCIE worked with the council to identify priorities to ensure that the strengths-based approach is embedded throughout the organisation at all levels and in all areas.
As a result we developed the following programme of learning:
First half day session:
- Brief presentation of tools and techniques
- Exercises to understand how to apply the tools and techniques in practice
Followed by a period where staff put into practice the tools and techniques learnt.
Second half day session:
- Sharing experiences of using tools and techniques
- Conclusions and summary of do’s and don’ts
Followed by identification and collation of case studies and practice examples
The training provides participants with methodologies, tools and techniques including:
- Practical tools and techniques to undertake asset-based assessments
- Strengths based techniques including motivational interviewing
- Working positively with complex needs
- Working with people to change the mind-set of dependency.
The Reading Agency - Evaluation of Reading Friends Open
The Reading Agency has commissioned social enterprise Renaisi and SCIE to work with them on the evaluation of Reading Friends – a new UK-wide befriending project, funded by The Big Lottery, to empower, engage and connect vulnerable and isolated older people, people with dementia and carers through social reading activities.
The evaluation is based on a partnership and learning relationship with the project. Until mid-2018, Reading Friends will be tested in six sites, with a pilot stage following the year after in ten sites, rolling out nationally in 2019.
The aims of the evaluation are to:
- understand the impact of Reading Friends on older people who are taking part in the programme
- understand which approaches work in different settings and with different primary audiences
- make recommendations to improve Reading Friends in the future and help build a sustainable delivery framework .
The focus of the evaluation is on the impact on the vulnerable and isolated older people who are supported by the programme. It will also explore the impact on community volunteers who will be using reading to befriend and connect older people, and the partner organisations and settings where activities are taking place.
SCIE’s role in the project is to:
- help co-produce the evaluation with older people
- ensure methods are appropriate and ethical for working with vulnerable people (including those with dementia) by working alongside Renaisi’s researchers
- provide access to leading national health and social care organisations to ensure that the evaluation is informed by an understanding of what influences health and social care funders and decision makers.
- SCIE’s evaluation services
- The Reading Agency is a charity whose mission is to inspire more people to read more, encourage them to share their enjoyment of reading and celebrate the difference that reading makes to all our lives. The Reading Agency – Reading Friends
- Renasi is a social enterprise and research agency.
Independent Children’s Homes Association – participation reviewOpen
SCIE has been commissioned to produce a national review of participation in children's homes. The Independent Children’s Homes Association (ICHA) is the voice of independent providers of child care services and resources for children and young people, a membership organisation with 170 member organisations and over 1000 homes and over 3500 beds. ICHA membership is over 80% of the private and voluntary sector and over half of all homes no matter the ownership. The strategy will emerge through desk research of good practice, surveys with professionals and children and young people and workshops. One of the outcomes of the ICHA project will be the publishing of a handbook on how to involve children and young people in residential settings in their care and national workshops to help delivery implementation.
I am delighted to have SCIE working on this important review. Their skills in research and genuine coproduction with young people will ensure the voice of young people is heard and reflected in the strategy and handbookJonathan Stanley, Executive Officer of ICHA