Improvement support for care providers

Prepare for CQC inspection and deliver improvements post-inspection, with expert consultancy and training for social care providers.

We can help you to assess your current performance, and to develop and deliver improvement plans to help your services to be safe, effective, caring, responsive and well-led.

Contact us about support

SCIE’s guides and resources have been providing valuable advice to care providers for years. I welcome the development of SCIE’s practical training and consultancy services to support improvement and embed good practice.

Martin Green, Chief Executive, Care England

Support with CQC inspections and ratings

SCIE helps social care providers to prepare for a Care Quality Commission inspection, and to respond to a poor rating.

We work with care providers to develop and deliver their improvement plans – either before or after inspection. The improvement plan may be for an individual service, or it may have implications and benefits for the whole care group.

We tailor the support package to each care providers’ requirements. For example, we help with:

Our clients

Some of our improvement consultancy clients are outlined below.

Baring Foundation

Care homes and arts

Funded by a grant from the Baring Foundation, SCIE has curated a digital resource to support care home staff to engage residents in a range of arts activities.

View: Arts in care homes
Baring Foundation logo

Friends of the Elderly – National charity and care group

Care provider improvement support
Friends of the Elderly logo

SCIE has completed two projects for Friends of the Elderly:

  • Research into the potential for its care homes (and other forms of provision) to be transformed into community hubs that build on local community resources and assets. Delivered with support from TLAP.
  • Development and delivery of improvement support, with a focus on safeguarding and the Mental Capacity Act. Work included:
    • reviewing care plan templates and safeguarding policies and procedure
    • a staff survey about the use of care plans
    • safeguarding training for staff
    • a phone line to support residents, families and staff in reporting safeguarding concerns
    • written advice on safeguarding practice and care plans, with clear recommendations on governance, risk management, skills development and processes

Friends of the Elderly contacted SCIE for support following an ‘Inadequate’ Care Quality Commission rating for one of its care homes. With support from SCIE, the care home moved up two scales from ‘Inadequate’ to ‘Good’.

See blog by Steve Allen, Chief Executive, Friends of the Elderly

HC-One – care home provider

Evaluation of development of nursing assistant

HC-One commissioned SCIE to evaluate its Care Assistant Development Programme (CADP). Based on the findings of the evaluation, SCIE was able to make recommendations to ensure the future success of the programme.

Read the report and recommendations
HC-One logo