Policies and procedures review

Update your policies and procedures in line with CQC standards, NICE guidelines and the Care Act

Care providers need high-quality, up-to-date policies and procedures to support the delivery of good care. Work with SCIE to ensure that your organisation's policies reflect the latest good practice, regulatory and legislative requirements as set out by the Care Quality Commission, NICE and the Care Act 2014.

You can commission SCIE to:

• review your policies and procedures
• consult staff and service users
• draft and/or update your policies and procedures
• train your staff on the revised policies and procedures
• evaluate the impact of the revisions.

CQC inspectors will check your records, including your policies and procedures. Make sure they do not let you down.

We can review all your policies and procedures such as:

• accidents and incidents reporting
• care planning and needs assessment
• complaints and whistleblowing
• diversity and equality
• end of life care
• food hygiene
• informed consent
• medicines management
• mental capacity
• moving and handling
• managing challenging behaviour
• power of attorney
• privacy and dignity
• record management
• safeguarding
• supervision and appraisal.

As a leading provider of improvement support to care providers we will work with you to help ensure that your workforce has access to policies and procedures that enable them to consistently deliver high standards of care and support to people using your services. 

Our clients

• Policy and procedures review clients Open

  We work with a wide range of clients – from large care groups, through to individual service providers.

• Home Instead – policies and procedures review Open

  We worked with this national home care provider to review and report on a range of policies and procedures – including adult safeguarding.

• Right at Home – Policies and Procedures review Open

  We reviewed and updated almost 25 policies ranging from governance, safeguarding and record keeping, to recruitment and learning and development. We ensured that their Policies and Procedures not only met legislative and regulatory requirements, but also followed recognised best practice across the sector and ensured that Right at Home retained their internal processes and procedures.

  As an industry leading provider of homecare we must ensure that all of our Policies and Procedures are industry leading; and meet the legislative and regulatory requirements. Working with SCIE has supported us in developing high quality internal processes and procedures. The knowledge, experience and guidance from our consultant at SCIE has proven invaluable. We are now superbly confident that our organisations policies and procedures are clear, concise and manageable for all of our teams.

  Ben Selby, Head of Compliance, Right at Home.

Related products and services

Training on safeguarding, Mental Capacity Act, dementia awareness and more
Consultancy support including reviews, audits and evaluation
e-Learning resources
Social Care TV films

A-Z of all SCIE resources