Digital-enabled social care
SCIE and Digital First can work with local government organisations to develop your digital offer to your social care workforce and the people who use your services.
COVID-19 has shown the sector can move quickly and collaboratively to shield and protect at-risk and isolated people, and keep public services functioning.
Digital enablement has become central to the rapid response and solutions for staff and residents – from enabling mass remote working, video meetings, network connectivity, rapid data and information sharing alongside a general uplift in digital skills and new ways of working.
As we move to the next new normal there is an opportunity to rethink and reimagine how these lessons can help accelerate the pace of digitalisation across adult social care.
What is digital care tech? Open
Self-service – internet via mobile, voice, video and other devices to access information and guidance, find services, screen for assessment needs
AI/Automation tools – integrates and automates processes for faster, low-cost transactions
Wellbeing apps – to promote self-help such as exercise/activity (Fitbit/Apple), mental health/wellbeing, weight loss
Home sensors – to support independence using tracking and sensor devices for doors, cupboards, toilets, early dementia support and care worker tracking
Health monitors/wearables – health and care self-management tools for ECG, sleep, respiration, oxygen pulse rate, body and skin temperature, posture, motion & activity
Smart home tech – lights, heating, Alexa/Google, alarms
Contact apps – (with family, friends, professionals) FLO, WhatsApp, video/text messaging, Care Apps, Marketplace, Community Hubs, Rally round, Jointly, etc.
Data – analysis of data from all of the above will enable a greater understanding of an individual’s current wellbeing but also historical norms thus alerting to any change in patterns
SCIE recognises the key drivers behind digital transformation and the current challenges facing adult social care:
- Increases in demand
- Deepening integration between health and social care
- The leadership to manage the scale of change required
- Digital deployment required across all service delivery
- Requiring rapid transformation to meet normal service and efficiency pressures
- Developing the digital skills of the workforce
SCIE has developed a comprehensive diagnostic model to identify the gaps, opportunities and options for greater digital enablement of your council’s care system.
Our team brings the expertise to remodel your digital approaches and capabilities, alongside a deep understanding of the reality of how services work across a policy, systems and practice level.
How we work with you
The SCIE and Digital First offer is appreciative. We work collaboratively with teams to build trust, strong team working and capability.
1. Create the team
Utilising remote digital engagement and securing senior sponsorship.
2. Apply the model
Undertaking a whole system review using our comprehensive model of digital care, and drawing from national good practice.
3. Make the case
Develop a robust, evidenced case for change that has impact.
4. Bridge to delivery
Broker the ‘next-steps’ conversation and develop a plan for sustained change.
More from SCIE
- Technology checklist for video calling an adult or carer (SCIE, 2020)
- It's 2020 and AI is calling (SCIE, 2020)