SCIE website - help


SCIE is committed to making our website content accessible to all users, regardless of physical, economic or technological circumstances. If you have any problems accessing the content of this site please look at the information on this page. If you do not find what you need, please contact SCIE's Web Development Team (email:

How do I make the text bigger so that it is easier for me to read?

Click on the Resize text buttons at the top of each page to change the text size. You can also use your web browser to increase the size of page (by zooming in) or to change the default text size. You can find out how to do this using the 'help' in your browser or by visiting the BBC's My Web My Way website.

How do I change colours so that the contrast is better for me?

You can change the colour of the text and background of a webpage using setting within your web browser. You can find out how to do this using the 'help' in your browser or by visiting the BBC's My Web My Way website.

How do I move around the site without using a mouse?

You can use the Tab key to move between links and between sections of a form on this website. Holding down the Shift key and pressing Tab will move you back up the page. You can use the Return key to follow a link or to select an option in a form. The Up and Down keys allow you to select options from drop-down menus.

Using the SCIE website

Can I link to the SCIE website from another website?

Yes. We are happy for other organisations to link to the SCIE website from their website. Below is some standard text you can use to describe SCIE:

The Social Care Institute for Excellence (SCIE) improves the lives of people who use care services by sharing knowledge about what works. SCIE is an independent charity working with adults, families and children's social care and social work services across the UK. We also work closely with related services such as health care and housing.

SCIE gathers and analyses knowledge about what works and translates that knowledge into practical resources, learning materials and services including training and consultancy. Its work helps to improve the knowledge of people who use, commission and deliver care and support services.

If you would like a copy of our logo to include, please contact the Communications Team (email:

Can I publicise my organisation, resource or event on SCIE's website?

SCIE is frequently asked to publicise other people's work on our website. Unfortunately we are unable to do this as it would be impossible for us to accommodate all the requests we get.

Where can I find information about copyright and data protection?

Please see our Terms and conditions page for information on copyright and data protection.

Share this page - what are these?

Most pages on the SCIE website can be shared with other people who might be interested in the content. As well as allowing users to email a link to someone they know, we also encourage social bookmarking.

Social bookmarking sites allow you to store, tag and share links across the internet. Links can be tagged using keywords and then searched or shared with other users with similar interests. This forms a network of resources and links on a specific topic.

Because the material is evaluated and indexed by people who understand the meaning of the content any searching on these networks is likely to return more accurate results than search engines that just list websites based on terms and keywords.

On some pages on the site you can also subscribe to an RSS feed. This feed allows you to stay updated when the page is updated with new information.

Email a link to someone you know.
Subscribe to an RSS feed

You can find more information on social bookmarking and RSS on Wikipedia.

Downloading files

How do I download files from the SCIE website?

Some documents on this site can be downloaded on to your computer. This allows you to view them again without re-visiting our website and to print them out.

Just click on the link and the document will open in a new browser window. Links to files will normally tell you the type of file and how big it is.

Nearly all downloadable files on this site are in PDF format - see below for more information. If you cannot download PDF files, or would like information in a different format, please contact our Publications team (email:

Occasionally you may experience difficulty downloading a file. You can sometimes get round this by clicking on the link with the right (rather than left) mouse button and then selecting the 'Save target as..' option from the menu. You can also do this by selecting the link and then pressing the Context key (normally on the right hand side of the spacebar, to the left of the CTRL key).

If this does not work, please contact SCIE's Web Development Team (email:

What are PDFs and how do I read them?

PDF stands for Portable Document Format. It's the most popular way of making downloadable documents available on the web. You need a plug-in called Adobe Acrobat Reader to view these files which you can download for free from Adobe's website.

Users who have concerns about accessibility should visit Adobe's accessibility website. Adobe Acrobat documents can be converted to plain text documents using Online conversion tools for Adobe PDF documents.

How do I download and listen to audio or video files?

Audio files on the SCIE website are in MP3 format. Video files are either in .MOV, .WMV or MP4 format. Most computers or devices will have a media player pre-installed and should be able to play the appropriate file. We are in the process of converting all video to MP4, which should work on all devices.

You can download material from Social Care TV under the terms of the Creative commons licence. Please read the Social Care TV Terms and Conditions before you do this.

How can I view a Word or other MS Office file if I don't have the software?

Free viewers for Microsoft Office files can be downloaded from the Microsoft Download Center. These include viewers for Word, Excel and PowerPoint.