How to understand and measure impact of integrated care
Published: August 2019
This ‘How to ...’ guide for health and social care managers provides practical tools and tips on how to measure the impact of integrated health and care. It covers the following:
- articulating the outcomes
- identifying the right measures
- developing a monitoring and evaluation framework
- using results to continuously improve
Video introduction
Sue Philips, Head of Transformation, South Warwickshire CCG explains that we need to understand everyone’s perspective when measuring impact of integrated care.
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Introduction and key messages
Introduction and key messages to understand and measure impact
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Establishing outcomes
Establishing outcomes to understand and measure impact
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Selecting the right measures
Selecting the right measures to understand and measure impact
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Develop a framework
Developing a monitoring and evaluation framework
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Continuously improve
Using results to continuously improve integrated care
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Tools, resources and examples
Tools and resources to understand and measure impact
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Contributors Open
We would like to thank the following individuals for their contribution to this publication:
Edition 2 (August 2019)
- Paul Corrigan CBE, National Adviser and Non-executive Director, Care Quality Commission
- Colin Horswell, Managing Director, Cordis Bright
- Lisa Larsen, Associate Director, PPL
- Vish Valivety, Senior Consultant, PPL
- Martin Waddington, Director Joint Commissioning, Children’s, Housing and Adults’ Services, London Borough of Hounslow/Hounslow CCG
- Kerry McQuade, Head of Vanguard Delivery, Sunderland MCP Vanguard
- Carmen Colomina, Practice Development Manager, SCIE
- Shirish Gandhi, Publishing Manager, SCIE
- Iris Steen, Head of Communications, SCIE
Edition 1 (May 2015)
- John Bates, Statistician Office of the Chief Analyst, Department of Health
- Jenny Billings, Professor of Applied Health Research, University of Kent
- Tim Chadborn, Behavioural Insight Lead Researcher, Public Health England
- Simon Chappell, Senior Analyst, NHS England
- Paul Corrigan CBE, National Adviser and Non-executive Director, Care Quality Commission
- Julie Dublin, Programme Manager for Integrated Care, Tower Hamlets CCG
- Dr Nick Goodwin, CEO, The International Foundation for Integrated Care
- Keith Hobley, Deputy Branch Head, Department of Health
- Dr Chih Hoong Sin, Director for Innovation and Social Investment, OPM
- Ruth Hudson, Insight Account Manager, NHS England
- Tony Hunter, Chief Executive, Social Care Institute for Excellence (SCIE)
- Rosalind Louth, Senior Strategy Adviser, Public Health England
- Wendy McDermott, Service Development Manager, Southwark Council
- Mary Morgan, Joint Commissioner, NHS Gloucestershire CCG
- Carol O’Brien, Programme Manager for Adult Social Care Reablement, Camden
- Sir John Oldham, Former Chair, Independent Commission on Whole Person Care
- Phil Taylor, Former Integration Support Office, Age UK Cornwall and Isles of Scilly and Director of Integration NHS Kernow
- David Teeman, Senior Research Analyst and Evaluation Manager, Social Care Institute for Excellence (SCIE)
- Ruth Thorlby, Assistant Director of Policy, The Health Foundation
- Simon Tither, Senior Analyst, NHS England
- Dan Wellings, Head of Insight and Feedback, Better Care Support Team
- Professor Gerald Wistow, Policy Innovation Research Unit (PIRU)
- Mike Wooldridge, Better Care Fund Manager, Slough
- Nadia Yegorova-Johnstone, Economic Adviser, Department of Health