How to work together to achieve better joined-up care
Published: August 2019
This guide focuses on supporting people to co-produce and co-deliver joined-up services across health, social care and other public services.
In particular, it looks at how the use of the skills, knowledge and resources of individuals, communities and the workforce can support more integrated care.
It can be used by anyone working to achieve better joined-up services at a local level including Better Care or integration leads, as well as individual partners.
Hannah Miller, health and social care consultant, lists the key players in an integrated health and social care system.
It looks at:
- joint working at different levels
- challenges that may be faced
- practice examples from across the country
- how to apply learning locally.
The key messages from this guide
Joined-up, integrated care is about improving people’s lives.
Citizens as equal partners in co-producing and delivering joined-up care.
The real experts on how health and care systems do or do not work together.
Emphasis is on people’s and communities’ assets, alongside their needs.
Clear plan that takes into account views of individuals and groups.
Frontline staff are crucial to successfully delivering good joined-up care.
Managers set the tone and lead their teams in new ways of working.
We would like to thank the following individuals for their contribution to this publication:
Edition 2 (August 2019)
- Richard Humphries, SCIE Associate and Fellow, The King’s Fund
- Carmen Colomina, Practice Development Manager, SCIE
- Shirish Gandhi, Publishing Manager, SCIE
- Iris Steen, Head of Communications, SCIE
Edition 1 (May 2015)
- Sir John Oldham, Chair, Independent Commission on Whole Person Care
- Don Redding, Director of Policy, National Voices
- Paul Corrigan CBE, Former Director of Strategy and Commissioning, NHS London Strategic Health Authority
- Richard Jones CBE, Trustee at Shared Lives Plus, Scope, Carers UK
- Stephen Richards GP, Former Chief Executive, Oxfordshire CCG
- Debbie Sorkin, National Director of Systems Leadership, The Leadership Centre
- Patrick Hall, Practice Development Manager (Policy), SCIE
- Wendy McDermott, Integration Lead, Greenwich
- Sue Excell, Clinical Lead for Service integration, Kent CCG
- Naomi Snell, Director, The Care Advice Line
- Martin Farran, Executive Director of Adults and Communities, Barnsley Metropolitan Borough Council
- Cllr Jonathan McShane, Chair, Hackney Health and Wellbeing Board
- Sharon Allen, Chief Executive, Skills for Care
- Roz Davies, Chief Executive, We Love Life