Managing practice

Managing poor performance - Using a collective and open management of practice approach

As the leader of your team and responsible for practice standards, are you involving your team in standard setting?


Ask yourself these questions:

Are you clear about your own, the agency's, the profession's expectations of:

  • acceptable behaviour at work
  • performance standards
  • ways of negotiating differences of professional opinion?

Are you confident that these expectations are explicit and shared within the team you manage? How do you tell your service users and carers what standards they can expect from you and your team? Are you confident that you will be told by team members about problems and concerns regarding behaviour and standards? Does the whole team have a stated, shared responsibility for ensuring appropriate standards of behaviour and professional practice: that is, do you collectively safe-guard the interests of your service users and carers?

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