Managing poor performance - Using formal procedures
Most formal procedures are detailed and are staged over time. They are always serious undertakings. Whilst this is partly because considering a person's employment is a serious matter, it is sometimes because procedures are invoked with no prior concrete, evidenced attempts to manager the matter: formal procedures should normally be a planned stage in a continuum of management attention to performance. You need to be confident that you know when, why and how to invoke formal procedures.
You will need to consider formal procedures if:
- You have managed the matter informally but observed no or insufficient improvement and/or
- The behaviour that concerns you is specifically covered by procedure
The procedures examples in the following sections are re-produced by permission of Medway Council and Peterborough City Council.