Managing practice

Managing poor performance - Examples of poor performance

Unsatisfactory performance is covered by competency/poor performance procedures: these examples are given to illustrate the type and level of behaviour that you would be justified in finding unacceptable: they do not, of course, provide an automatic mandate for action unless contained within a formal agency procedure.

Unsatisfactory work performance can become apparent in a number of ways. This may include:

• Poor standards of work, e.g. frequent mistakes, not following a job through, unable to cope with instructions given.
• Inability to cope with a reasonable volume of work to a satisfactory standard
• Attitude to work, e.g. poor interpersonal skills, lack of commitment and drive.
• Lack of apparent skill in tasks/method of work required
• Through the agency's Staff Review and Development process when an individual is consistently not achieving agreed and realistic set targets/objectives.