Changing social care: an inclusive approach
Leadership for change and improvement: Introduction
…effective leadership…was central to successful implementation of change (SCIE Knowledge review 16: 72).
Leadership that propels change and improvement is crucial to successful and lasting change in social care, and achieving personalised services will be no different. This chapter introduces some of the key steps you can take in your leadership role to change and develop your service successfully. The examples and quotations are taken from a range of case studies conducted with organisations that were undergoing or had undergone significant adaptations and changes to the way they worked.
What needs to be done?
- Establish a clear sense of purpose and ideology
- Create the right conditions
- Be responsive, without compromising on direction
- Engage all stakeholders