Changing social care: an inclusive approach

People who use services driving culture change - Make involvement genuine

Encouraging and enabling involvement was ongoing at Willowbank. Some examples included encouraging:

  • continued learning to enable staff and/or service users to become board members
  • users to outline the class rules at the start of each teaching course
  • users to run and manage their annual service reviews
  • users to undertake large-scale involvement in lobbying and activist groups
  • users to be members of different consortia and commissions
  • users to participate in Northern Ireland and EU politics (Fauth and Mahdon 2007

The In Control website has stories from a range of people who have taken control of their own care and support. These examples demonstrate the very significant difference that having this choice makes to individuals’ lives.

How we know this