Commissioning and monitoring of Independent Mental Capacity Advocate (IMCA) services

Reviewing IMCA contracts

This section identifies areas which commissioners will want to focus on when reviewing their IMCA commissioning arrangements.

• Demand for the IMCA service
• Setting the budget
• Disputed case costs
• Breakdown of budget
• The range of services provided
• Meeting the varying level of IMCA instructions
• Supporting the independence of the IMCA service
• Steering groups
• Which local authority is responsible for commissioning?
• Availability of service
• The process of instruction and withdrawal of instruction
• IMCA reports
• The training and qualification of IMCA s
• Monitoring information
• Assessing the quality of the IMCA service