A commissioner’s guide to developing and sustaining local user-led organisations

Why develop and strengthen ULOs

This section will help you to understand why local authority commissioners must develop and strengthen local ULOs. The first part of this section looks at the policy drivers. The second part of the section then explains the added value or benefits of having strong local ULOs.

Key messages

  • ULOs are embedded in several areas of policy that local authority commissioners are putting into practice in their local areas.
  • ULOs can help local authorities to meet broader policy requirements, such as disability hate crime, enhancing peer support, supporting disabled people into employment, and supporting reform of special educational needs.
  • ULOs add value: they can help deliver effective services and commissioning, tackle social exclusion, and are based on the authentic voices of people who use services.