Dying well at home: the case for integrated working
Practice example 2: Training domiciliary care workers
Recognising that domiciliary care workers play a vital role in enabling patients to be cared for in their own home, the North West Strategic Health Authority end of life care group supported initiatives across the region to support workforce development in domiciliary care. One initiative through the Pan Merseyside Network of local authorities focused on training domiciliary care staff in Wirral. A local end of life training partnership was established for this purpose. Wirral Metropolitan College Health and Social Care Team then produced a two-day course – ‘Introduction to the principles of end of life care’ – with support, help and advice from the Wirral End of Life Care Team facilitators and Cheshire & Merseyside Cancer Network. The course drew on the experience of Bradford & Airedale End of Life Care training programme for health and social care staff, delivered since 2004, and the Skills for Care framework of National Occupational Standards.
Eight two-day programmes have been delivered by Wirral Metropolitan College tutors to a total of 130 staff. Feedback from both the attendees and the managers has been very positive and encouraging. In almost all cases, people attending the course feel that they have increased confidence, skills and knowledge and most feel that they will benefit from the training and apply it in practice. Impact on people receiving care, their families and others providing support is still to be evaluated.
Cathy Grant, Programme Team Manager, Health and Social Care, Wirral Metropolitan College.