Effective supervision in a variety of settings
The context for effective supervision: Recording supervision
Supervision records vary from place to place but a recording system that is fit for purpose is vital and should be described in the policy and be in use by all those involved. There are two aspects of supervision that need to be recorded:
- issues relating to the supervisee, including support and development needs, overall performance in their role and any concerns they may have about their work environment or the performance of the team (the supervisee’s record)
- issues relating to work with specific people who use services (the service users’ record).
There should be separate records for each aspect, with any discussions and decisions regarding individual people who use services placed on their own file. This ensures transparency, with people who use services having access to a record of any discussions relating to their care. In order to ensure confidentiality, any reference to people who use services in supervisees’ records should be anonymised. Both records belong to the organisation and are part of its management processes.
The supervisee record also belongs to the supervisee and good practice suggests that both supervisor and worker have a copy of the record of supervision and have a system for agreeing that it reflects their interaction (e.g. signing each record) - see Figure 3.
There may be personal components to a supervisory relationship that are not part of the professional supervision process. A separate, confidential record may be appropriate but the fact of a particular discussion should be noted in case unrelated difficulties begin to affect the work environment.
All SCIE resources are free to download, however to access the following downloads you will need a free MySCIE account:
- Effective supervision in a variety of settings
- Service user and carer involvement in the supervision of health and social care workers: seminar report
- Practice enquiry into supervision in a variety of adult care settings where there are health and social care practitioners working together
- Narrative summary of the evidence review on supervision of social workers and social care workers in a range of settings including integrated settings