Short-notice care home closures

Continuity of care

Providers and commissioners should ensure that the health and the wellbeing of residents in care homes are maintained regardless of threatened or actual closure of their care home and, ideally, wherever possible, by staff who know them.

We're dealing with some very vulnerable people here and they need to know that we're going to look after them well during the whole process - it's scary and unsettling

Care Manager

Where there are safeguarding issues these need to take precedence and locally agreed safeguarding vulnerable adults procedures/policies should be followed.

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Examples and tips

Examples of what others are doing plus materials they have developed and useful tips.

Continuity of care - examples and tips sections

Tools and checklists

Continuity of care - Tools and checklists section

Key points from policy and research

This is especially important in the context that care home closure has been shown to increase the restlessness of residents (Hallewell et al, 1994).

What the regulator says

In the event of threatened or imminent emergency closure, commissioners should make contact with the Care Quality Commission (CQC) at the earliest opportunity. CQC will provide information under its information-sharing protocols indicating any action which it is taking