Learning organisations: The informed frontline worker

Special responsibilities of frontline staff

This card is for all frontline staff who have direct responsibility for managing or delivering a social care service. All staff in a learning organisation need to address the responsibilities that are outlined in the 'key characteristics’ (yellow) cards and the 'knowledge about learning organisations’ cards. However, there are specific responsibilities for frontline staff, which include:

Frontline staff and supervision

Some additional relevant points

Useful reference