Learning organisations: Knowledge about learning organisations

Organisational structure (a)

Learning organisations have managerial hierarchies that enhance opportunities for employee, carer and user involvement in the organisation. All are empowered to make relevant decisions. Structures support teamwork and strong lateral relations (not just vertical). Networking is enabled across organisational and hierarchical boundaries both internally and externally.

Service user feedback and participation - questions

Illustrative examples

Useful reference

Use the information and questions on the cards to think about a place of work as a learning organisation.