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Safeguarding Adults Boards strategic plans – Policy and procedures

A policy and procedure strategy can describe how a SAB will achieve its objective. For example, by ensuring:

  • the experience of people with care and support needs and carers informs policy and procedures
  • policies and procedures conform to the principles underpinning ‘Making safeguarding personal’
  • the launch and promotion of new and revised local policy and procedures is coordinated
  • staff training and development opportunities reflect policy and procedures
  • policy and procedures are available and accessible to staff, people who use services, carers and the general public
  • partnership working across agencies is in place to ensure consistency of terminology and processes
  • each agency’s internal policy and procedures are aligned with multi-agency policy and procedures
  • both single and multi-agency policy and procedures are regularly reviewed to ensure they are up to date with legislation, guidance and good practice.

Examples of outcomes include:

  • the workforce understand and fulfil their roles and responsibilities, leading to improvements in multi-agency working and outcomes for adults who are safeguarded
  • safeguarding policy and procedures are regularly reviewed and revised in line with national and local developments (e.g. lessons learned from safeguarding adults reviews)
  • people with care and support needs understand, to the best of their ability, what abuse is, how to report it and how to keep themselves safe
  • safeguarding policy, procedures and practice effectively interface with other relevant policies and procedures such as complaints, disciplinary processes, serious incidents, female genital mutilation and forced marriage.

Issues to consider include:

  • resources in terms of staff to review and revise policy and procedures
  • how the SAB will seek assurance that policies and procedures reflect the principles underpinning ‘Making safeguarding personal’
  • links to commissioning procedures, contract allocation and quality assurance
  • the development of monitoring and quality assurance processes for policy and procedures
  • links to the SAB’s communications strategy to ensure effective dissemination of information about new and revised policies and procedures
  • utilising expertise, communication systems and resources across partner agencies
  • involving the general public, including people with care and support needs, in developing awareness-raising campaigns and materials
  • monitoring and managing use of social media accounts to raise safeguarding issues
  • improvement and development of existing arrangements, driving up standards across agencies
  • methods of escalation within organisations
  • diversity – both in terms of adults with care and support needs and the recognition of diversities within the communities the SAB serves
  • how the SAB measures the impact of any awareness-raising activities through:
    • public and staff surveys
    • questionnaires with adults involved in safeguarding
    • questionnaires with the general public
    • measuring activity on the SAB website post-campaign
    • comparing data on safeguarding referrals pre- and post-campaign, including the source of the referral and the outcome of the enquiry.