Published: York Consulting, June 2018
This report presents an estimation of the costs and benefits associated with the delivery of the Named Social Worker (NSW) programme using a financial return on investment (FROI) model.
The FROI approach recognises that NSW teams had limited opportunities, given the short pilot timescale, to collect actual client outcome information. As such, the initial focus was to construct a model of impact based on a range of assumptions. This has provided an illustrative projection which can be checked with actual outcomes data at a later date.