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Social work recording: Difficult behaviour

Practice your social work recording skills


  • Rhonda – Social Worker
  • Brian – Service User, 79, sheltered accommodation resident who drinks heavily
  • Jenny – Sheltered Accommodation Scheme Manager


Outside Brian’s sheltered accommodation.

Brian, who has been living in his sheltered accommodation flat for three months, is drinking heavily. He can be verbally aggressive to staff and other tenants when drunk. Attempts to limit his drinking have been scuppered by Brian stashing bottles around his flat. Brian has declining cognitive ability; how much (if any) of this is due to his drinking is uncertain. Jenny has called a meeting with Brian and Rhonda, his social worker, to issue a final warning about his tenancy.

How would you record the events?