Care Skillsbase
Choose Skills Checks by Common Induction Standard
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Role of the health and social care worker (10 Skills Checks Skills Checks)Open
Main areas.
- Responsibilities and limits of your relationship with an individual.
- Working in ways that are agreed with your employer.
- The importance of working in partnership with others.
- Be able to handle information in agreed ways.
Skills check 01: Talking about the Principles of Care - Principles of care, quality, standards.
Categories: Categories: Spoken communication | Care/Support Worker, Administrator, Ancillary Worker.
Skills check 02: Reading about the Principles of Care - Principles of care, equality and diversity, confidentiality.
Categories: Categories: Reading skills | Care/Support Worker.
Skills check 03: Working Together - Care partnership, codes of practice.
Categories: Categories: Spoken communication | Care/Support Worker.
Skills check 09: Care Plans - Personal care plans.
Categories: Categories: Reading skills | Care/Support Worker, Administrator/Office Worker.
Skills check 11: Understanding Written Policies - General use: requirement to know about policies and procedures, confidentiality.
Categories: Domiciliary use: requirement to know about policies and procedures, accepting gifts and money .
Categories: Categories: Reading skills | Care/Support Worker, Administrator/Office Worker.
Skills check 13: Filing Records - Importance of up-to-date care records, filing records alphabetically
Categories: Reading skills | Administrator/Office Worker.Skills check 14: Reporting an Incident - How incident reports support communication in the care team, completing an incident report, how your organisation reports incidents.
Categories: Writing skills | Care/Support Worker .
Skills check 15: Making an Entry in the Communications Book - Communication between care workers, shift-handover, how to make an appropriate communications book entry.
Categories: Writing skills | Care/Support Worker.
Skills check 17: Recording Information on Charts - Using charts and graphs to record fluid intake, weight, body temperature.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 18: Using Numbers in Care Work (A) - Administering vitamin supplement, ordering supplies, planning work, H&SC qualified staff, activity planning.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 19: Using Numbers in Care Work (B) - Maintenance schedules, timesheets, checking pill supply, calculating pay, shopping, diluting chemicals.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 22: Briefing Colleagues on Policies and Procedures - Requirement to disseminate information, complaints procedures, codes of practice.
Categories: Reading | Senior Care/Support Worker.
Skills check 23: Supervising Staff - Impact of supervision, supervision questions, building a rapport, giving feedback, disciplinary issues.
Categories: Spoken communication | Senior Care/Support Worker.
Skills check 25: Speaking Politely - Politeness and respect, using politeness to avoid misunderstandings, giving instructions politely to people who use services, making requests politely to supervisors, politeness in different cultures.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 31: Your Role at Work - Language and concepts associated with the role of the social care worker (CIS Standard 1), including following proper procedures and record keeping.
Categories: Spoken communication | Care/Support Worker.
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Personal development (2 Skills Checks)Open
Main areas.
- Competence in your own work role within the sector
- Reflective practice
- Evaluating own performance
- Producing a personal development plan
- Using learning opportunities and reflective practice to contribute to personal development
Skills check 07: Developing Yourself - Learning to improve services, value of qualifications, ways to learn, help from supervisors to learn and develop .
Categories: Categories: Spoken communication | Care/Support Worker.
Skills check 32: Personal development - Language and concepts associated with personal development (CIS Standard 2), including actions to support personal development .
Categories: Categories: Reading | Care/Support Worker.
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Communicate effectively (10 Skills Checks)Open
Main areas
- Importance of effective communication in the work setting
- Meeting the communication and language needs, wishes and preferences of individuals
- Overcoming difficulties in promoting communication
- Understand principles and practices relating to confidentiality
Skills check 02: Reading about the Principles of Care - Principles of care, equality and diversity, confidentiality.
Categories: Reading skills | Care/Support Worker.
Skills check 05: What Is Effective Communication? - Types of communication, barriers to communication and how to overcome them.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 11: Understanding Written Policies - General use: requirement to know about policies and procedures, confidentiality. Domiciliary use: requirement to know about policies and procedures, accepting gifts and money.
Categories: Reading skills | Care/Support Worker, Administrator/Office Worker.
Skills check 14: Reporting an Incident - How incident reports support communication in the care team, completing an incident report, how your organisation reports incidents.
Categories: Writing skills | Care/Support Worker .
Skills check 15: Making an Entry in the Communications Book - Communication between care workers, shift-handover, how to make an appropriate communications book entry.
Categories: Writing skills | Care/Support Worker.
Skills check 16: Write a Formal Letter - Writing a letter to a mail-order company on behalf of a person using services.
Categories: Writing skills | Care/Support Worker.
Skills check 17: Recording Information on Charts - Using charts and graphs to record fluid intake, weight, body temperature.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 18: Using Numbers in Care Work (A) - Administering vitamin supplement, ordering supplies, planning work, H&SC qualified staff, activity planning.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 19: Using Numbers in Care Work (B) - Maintenance schedules, timesheets, checking pill supply, calculating pay, shopping, diluting chemicals.
Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.
Skills check 22: Briefing Colleagues on Policies and Procedures - Requirement to disseminate information, complaints procedures, codes of practice.
Categories: Reading | Senior Care/Support Worker.
Skills check 24: Interacting with People from Other Cultures - Influence of culture on behaviour, problems in direct care related to cultural differences.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 25: Speaking Politely - Politeness and respect, using politeness to avoid misunderstandings, giving instructions politely to people who use services, making requests politely to supervisors, politeness in different cultures.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 27: Following Travel Directions - Giving directions, receiving directions, plotting route on street map.
Categories: Spoken communication | Care/Support Worker.
Skills check 33: Communicate effectively - Language and concepts associated with effective communication (CIS Standard 3), including behaviour as communication, barriers to communication and confidentiality.
Categories: Spoken communication | Care/Support Worker.
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Equality and Inclusion (4 Skills Checks)Open
Main areas.
- The value and the importance of equality and inclusion
- Providing inclusive support
- Access information, advice and support about equality and inclusion
Skills check 02: Reading about the Principles of Care - Principles of care, equality and diversity, confidentiality.
Categories: Reading skills | Care/Support Worker.
Skills check 24: Interacting with People from Other Cultures - Influence of culture on behaviour, problems in direct care related to cultural differences.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 25: Speaking Politely - Politeness and respect, using politeness to avoid misunderstandings, giving instructions politely to people who use services, making requests politely to supervisors, politeness in different cultures.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 34: Equality and inclusion - Concepts and language associated with equality and inclusion (CIS Standard 4), including diversity and discrimination.
Categories: Reading | Care/Support Worker.
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Principles for implementing duty of care (4 Skills Checks)Open
Main areas.
- Understand how duty of care contributes to safe practice
- Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
- Know how to recognise and handle comments and complaints
- Know how to recognise and handle adverse events, incidents, errors and near misses
Skills check 12: How to Deal with Complaints - General use: understanding complaints, responding to complaints from people who use services and from colleagues. Domiciliary use: understanding complaints, responding to complaints from people who use services and from relatives/carers.
Categories: Spoken communication | Care/Support Worker, Administrator/Office Worker.
Skills check 22: Briefing Colleagues on Policies and Procedures - Requirement to disseminate information, complaints procedures, codes of practice.
Categories: Reading | Senior Care/Support Worker.
Skills check 29: Responding to Concerns and Complaints - Why some people who use services find it difficult to complain, complaints policy and procedures, responding to complaints from people who use services.
Categories: Spoken communication | Senior Care/Support Worker.
Skills check 35: Duty of Care - Language and concepts associated with duty of care (CIS Standard 5), including adverse events, incidents, errors and near misses and balancing safeguarding with independence.
Categories: Reading | Care/Support Worker.
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Principles of safeguarding in health and social care (4 Skills Checks)Open
Main areas.
- Recognising signs of harm or abuse
- Ways to reduce likelihood of abuse
- Responding to suspected or disclosed abuse
- National and local context of protection from harm and abuse
Skills check 06: Preventing Abuse and Neglect - Protecting vulnerable people, types of abuse and neglect, what to do about abuse and neglect.
Categories: Reading skills | Care/Support Worker.
Skills check 12: How to Deal with Complaints - General use: understanding complaints, responding to complaints from people who use services and from colleagues. Domiciliary use: understanding complaints, responding to complaints from people who use services and from relatives/carers.
Categories: Spoken communication | Care/Support Worker, Administrator/Office Worker.
Skills check 29: Responding to Concerns and Complaints - Why some people who use services find it difficult to complain, complaints policy and procedures, responding to complaints from people who use services.
Categories: Spoken communication | Senior Care/Support Worker.
Skills check 36: Safeguarding - Language and concepts associated with safeguarding (CIS Standard 6), including abuse and neglect and communication skills.
Categories: Spoken communication | Care/Support Worker.
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Person-centred support (5 Skills Checks)Open
Main areas.
- Promote person-centred values in everyday work.
- Working in a person-centred way
- Recognising possible signs of dementia
- Supporting active participation
- Supporting an individual’s rights to make choices
- Promoting spiritual and emotional well-being
Skills check 01: Talking about the Principles of Care - Principles of care, quality, standards.
Categories: Spoken communication | Care/Support Worker, Administrator, Ancillary Worker.
Skills check 02: Reading about the Principles of Care - Principles of care, equality and diversity, confidentiality.
Categories: Reading skills | Care/Support Worker.
Skills check 05: What Is Effective Communication? - Types of communication, barriers to communication and how to overcome them.
Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.
Skills check 10: Different Ways People Communicate Feelings - Reading facial expressions, body language, challenging behaviour, how to promote good communication.
Categories: Spoken communication | All job roles.
Skills check 37: Person-centred Care and Support - Language and concepts associated with person-centred support (CIS Standard 7), including distinguishing between person-centred and task-focussed care and using care plans.
Categories: Reading | Care/Support Worker.
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Health and safety in an adult social care setting (4 Skills Checks)Open
Main areas.
- Roles and responsibilities relating to health and safety in the work setting/situation
- Health and safety risk assessments
- Moving and positioning
- Responding to accidents and sudden illness
- Agreed ways of working regarding medication and health care tasks
- Handling hazardous substances
- Preventing the spread of infection
- Promoting fire safety in the work setting
- Security measures in the work setting
- Managing stress
- Food safety, nutrition and hydration
Skills check 04: Health and Safety Responsibilities - Health and safety law, risk assessment.
Categories: Reading skills | Care/Support Worker.
Skills check 08: Safety Information - Different kinds of safety signs, fire safety.
Categories: Reading skills | All job roles.
Skills check 30: Reading Signs - Signs giving domestic instructions, information, warnings.
Categories: Reading | Care/Support Worker, Ancillary Worker.
Skills check 38: Health and Safety in Adult Social Care - Language and concepts associated with health and safety (CIS Standard 8), including infection control and moving and positioning.
Categories: Spoken communication | Care/Support Worker.