Care Act 2014: the assessment and eligibility process

The Care Act 2014 sets out local authorities' duties when assessing people's care and support needs.

The chart below shows the route through assessment and determination of eligibility under the Care Act 2014.

Diagram showing the route through assessment and determination of eligibility under the Care Act 2014. Step 1 is Referral, step 2 is Assessment and screening, step 3 is Determination of Eligibility, and step 4 is a Support Plan.

Download diagram as PDF.

For brevity and simplicity, throughout this resource the term 'assessment under the Care Act' is used to refer to either a Care Act assessment of:

  • an individual's needs for care and support
  • a carer's needs for support.

Other things to consider