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Care Act factsheet 5: Legal duties for recording a carer’s assessment

Published: April 2024

This factsheet describes how the Care Act (2014) and its supporting regulations and guidance set out the process of recording the assessment of an individual who has been identified as a carer.

What is a recording?

A recording in adult social care is any recording made, or information held by the local authority about a person with care and support needs and/or a carer with support needs. Examples include but are not limited to:

  • Correspondence (letters, emails, telephone transcripts).
  • Formal documents (assessment of needs, care and support plans, reviews, safeguarding enquiries, mental capacity assessments).
  • Data necessary for management of performance (type of referral, time taken to action, next steps, safeguarding, risk).
  • Common data sets (personal details, identify, residency, accommodation, communication, capacity, disability, health, relationships).

What is a carer’s assessment recording?

This factsheet will focus on the formal recording following a carer’s assessment. Remember, an assessment commences as soon as it has been identified that there is an appearance of need for support. This often means that at the first point of contact with a carer, the assessment is underway, and the recordings may contribute towards the formal document.

Recording a carer’s assessment is an integral and important part of an assessment intervention. It is not simply an administrative process to go through as quickly as possible, but is central to good, person-centred support and a vital component of professional practice. Recording is not only important due to the legal requirement to record but it also provides:

  • A framework for good care and support.
  • Continuity of care and communication with other agencies.
  • A tool to help identify themes and challenges in the adult’s life.
  • Accountability – to the adult, managers, inspections, and audits.
  • Evidence – for court, complaints, and investigations.


  • The local authority (authority) must give a written record of a needs assessment to the adult to whom the assessment relates and any other person to whom the adult asks the authority to give a copy, for example any carer that the adult has (Section 12). With this in mind, it is necessary that any recordings reflect that a strengths-based and person-centred approach has been taken and a key consideration of recording is “what would I think if I read this about myself?”.

A carer’s assessment recording should include:

  • Assessment details (e.g. referral, date case is allocated and to whom, when the assessment meeting took place).
  • Communication preferences of the carer and support that may be required (e.g. Independent Advoacy).
  • Health conditions (e.g. Autism, High Functioning Autism, deaf and/or blind).
  • Assessed needs and personal outcomes and impact on individual wellbeing. (e.g. significant life events, personal/desired outcomes, priorities, strengths.)
  • Carer’s ability and willingness to continue providing unpaid care and support.
  • Information and advice that has been provided in context of discussing personal outcomes, needs and maintaining or improving wellbeing.
  • Preventative pathways that have been considered (e.g. the assessment conversation was paused to enable support to be provided to the carer).
  • Risks (e.g. risk assessments and risk enablement plans).
  • Other (e.g. advanced decision-making, registered Lasting Powers of Attorneys).
  • Next steps (e.g. outcome of the assessment, financial assessment, agreed next steps).

What happens now?

This section will provide a guide to follow to understand what is important to record when undertaking an assessment intervention.

What happens after charging reform?

The introduction of the cap on care costs (anticipated in 2025) does not make any changes to the way in which an assessment of needs is undertaken or recorded.

Legislation and further resources

SCIE, Care Act: assessment and eligibility (SCIE, 2024)

SCIE, Care Act: Legal duties and impact on individuals (SCIE, 2024)

Gov UK, Care and support statutory guidance (Gov.UK, 2023)

Legislation UK, Care Act 2014: Section 12 (Legislation.GOV.UK, 2023)

Legislation UK, Care Act 2014: Independent advocacy support (Legislation.GOV.UK, 2023)

Legislation UK, Care Act 2014: Section 1 (Legislation.GOV.UK, 2023)