Leadership for personalisation

Effective leadership involves knowing and respecting the people who use your home, as well as the people who staff it. One important function of leaders is to protect residents against shocks – from transitions into and within the home, or from potential threats to the home’s viability.

Checklist for owners and managers

Strong leadership

Strong leadership can make the difference between a good home which has the right facilities; and a great home where residents can live their own lives.

Read Steve Allen’s article, about how Friends of the Elderly turned around a care home

Do you really know your residents?

Ensuring stability in the care home

Read more about managing transitions on the My Home Life website.

Watch the College of Occupational Therapists’ film about choosing a care home, and the Living Well Through Activity toolkit.

Learning from your mistakes