What does a discussion about football have to do with providing dignity in care? This film looks at people doing normal, everyday things like catching the bus or socialising with friends. The film shows a care worker discussing a recent football match with someone he cares for and supports. It shows other examples of supporting people to keep in contact with family and friends, and to participate in social activities; it’s an important part of providing dignity in care.

Social inclusion, in practice, means doing things such as promoting and supporting access to social networks; or resolving transport issues so that they do not prevent people from participating in the wider community.

Messages for practice

• Food and meal times are a high priority for older people and affect their quality of life.
• Malnutrition affects over 10 per cent of older people.
• Routine screening should be carried out to identify those at risk of malnutrition and action should be taken to ensure those at risk receive the right support.
• Giving older people the time, help and encouragement they need to eat can help.

Who will find it useful?

Commissioners, managers of home care services, frontline care workers and unpaid carers.