Informing the person, members of their family and social network
SAR Quality Marker 3
The person, relevant family members, friends and network are told what the Safeguarding Adult Review is for, how it will work and the parameters, and are treated with respect.
Questions to consider for:
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Open Those ultimately accountable; Safeguarding Adult Board members and Chair
- Have you overtly championed the importance of prompt clear, accessible, compassionate and respectful correspondence with the person and relevant family or network, on accepting the recommendation to proceed or not with a SAR? Have you noticed and praised its completion?
- Has there been overt encouragement and support from all partners for honest communication to address legitimate questions posed by the person, relevant family members, or other important network?
- Have you addressed any apparent reticence from partners to progress initial engagement with person and/or family members?
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Open Those with delegated responsibility; the SAR subgroup or similar
- Has the person subject of the SAR, relevant family members, friends and members of their social network been informed at the earliest stage possible?
- Have the purpose, process and parameters of the SAR been communicated in the most appropriate setting or method to ensure that these can both be understood and convey respect to those involved?
- Are opportunities being offered to discuss any queries or clarifications about the SAR purpose, and do they give the individuals a realistic chance of doing so?
- Has advice and support been sought from partners who might be more experienced in involving family members in incident reviews, such as NHS roles related to Mental Health Homicide Reviews and/or Domestic Homicide Reviews?
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Open Those conducting the review; Independent Reviewers
- There are not currently any comments for this section.
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Open Those providing practical support; SAB Business Managers/Unit
- Has information been gathered from agencies previously in touch with the person and/or family member, about their preferences in terms of communication with professionals and any support requirements?
- Is the standard SAB correspondence available for use with family members in this SAR about the purpose, process and parameters of the SAR and is it adequately clear, accessible and kind?
- Has discussion between the reviewer(s) and those with delegated responsibility created clarity and agreement about the parameters of the review (QM5) to be communicated to the family?