Care Skillsbase

There are 38 Skills Checks listed on this page, as well a 4 additional Skills Checks for personal assistants.

All Skills Checks

Skills check 01: Talking about the Principles of Care - Principles of care, quality, standards.

Categories: Spoken communication | Care/Support Worker, Administrator, Ancillary Worker.

Skills check 02: Reading about the Principles of Care - Principles of care, equality and diversity, confidentiality.

Categories: Reading skills | Care/Support Worker.

Skills check 03: Working Together - Care partnership, codes of practice.

Categories: Spoken communication | Care/Support Worker.

Skills check 04: Health and Safety Responsibilities - Health and safety law, risk assessment.

Categories: Reading skills | Care/Support Worker.

Skills check 05: What Is Effective Communication? - Types of communication, barriers to communication and how to overcome them.

Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.

Skills check 06: Preventing Abuse and Neglect - Protecting vulnerable people, types of abuse and neglect, what to do about abuse and neglect.

Categories: Reading skills | Care/Support Worker.

Skills check 07: Developing Yourself - Learning to improve services, value of qualifications, ways to learn, help from supervisors to learn and develop.

Categories: Spoken communication | Care/Support Worker.

Skills check 08: Safety Information - Different kinds of safety signs, fire safety .

Categories: Reading skills | All job roles.

Skills check 09: Care Plans - Personal care plans.

Categories: Reading skills | Care/Support Worker, Administrator/Office Worker.

Skills check 10: Different Ways People Communicate Feelings - Reading facial expressions, body language, challenging behaviour, how to promote good communication.

Categories: Spoken communication | All job roles.

Skills check 11: Understanding Written Policies - General use: requirement to know about policies and procedures, confidentiality. Domiciliary use: requirement to know about policies and procedures, accepting gifts and money.

Categories: Reading skills | Care/Support Worker, Administrator/Office Worker.

Skills check 12: How to Deal with Complaints - General use: understanding complaints, responding to complaints from people who use services and from colleagues. Domiciliary use: understanding complaints, responding to complaints from people who use services and from relatives/carers.

Categories: Spoken communication | Care/Support Worker, Administrator/Office Worker.

Skills check 13: Filing Records - Importance of up-to-date care records, filing records alphabetically.

Categories: Reading skills | Administrator/Office Worker.

Skills check 14: Reporting an Incident - How incident reports support communication in the care team, completing an incident report, how your organisation reports incidents .

Categories: Writing skills | Care/Support Worker .

Skills check 15: Making an Entry in the Communications Book - Communication between care workers, shift-handover, how to make an appropriate communications book entry.

Categories: Writing skills | Care/Support Worker.

Skills check 16: Write a Formal Letter - Writing a letter to a mail-order company on behalf of a person using services.

Categories: Writing skills | Care/Support Worker.

Skills check 17: Recording Information on Charts - Using charts and graphs to record fluid intake, weight, body temperature.

Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.

Skills check 18: Using Numbers in Care Work (A) - Administering vitamin supplement, ordering supplies, planning work, H&SC qualified staff, activity planning.

Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.

Skills check 19: Using Numbers in Care Work (B) - Maintenance schedules, timesheets, checking pill supply, calculating pay, shopping, diluting chemicals.

Categories: Number skills | Senior Care/Support Worker, Care/Support Worker.

Skills check 20: Using Numbers in Office Work - Agency staff, petty cash, ordering supplies, calculating pay, meeting schedules, timesheets.

Categories: Number skills | Administrator/Office Worker.

Skills check 21: Using Numbers in Ancillary Work - Planning work, ordering supplies, laundry work, shift hours, fridge temperatures, diluting chemicals.

Categories: Number skills | Ancillary Worker.

Skills check 22: Briefing Colleagues on Policies and Procedures - Requirement to disseminate information, complaints procedures, codes of practice.

Categories: Reading | Senior Care/Support Worker.

Skills check 23: Supervising Staff - Impact of supervision, supervision questions, building a rapport, giving feedback, disciplinary issues.

Categories: Spoken communication | Senior Care/Support Worker.

Skills check 24: Interacting with People from Other Cultures - Influence of culture on behaviour, problems in direct care related to cultural differences.

Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.

Skills check 25: Speaking Politely - Politeness and respect, using politeness to avoid misunderstandings, giving instructions politely to people who use services, making requests politely to supervisors, politeness in different cultures.

Categories: Spoken communication | Senior Care/Support Worker, Care/Support Worker.

Skills check 26: Organising Staff Rotas - Calculating hours and costs of staff rotas.

Categories: Number skills | Senior Care/Support Worker.

Skills check 27: Following Travel Directions - Giving directions, receiving directions, plotting route on street map.

Categories: Spoken communication | Care/Support Worker.

Skills check 28: Supervision Notes - Writing up staff comments made at supervision meeting.

Categories: Writing | Senior Care/Support Worker.

Skills check 29: Responding to Concerns and Complaints - Why some people who use services find it difficult to complain, complaints policy and procedures, responding to complaints from people who use services.

Categories: Spoken communication | Senior Care/Support Worker.

Skills check 30: Reading Signs - Signs giving domestic instructions, information, warnings.

Categories: Reading | Care/Support Worker, Ancillary Worker.

Skills check 31: Your Role at Work - Language and concepts associated with the role of the social care worker (CIS Standard 1), including following proper procedures and record keeping.

Categories: Spoken communication | Care/Support Worker.

Skills check 32: Personal development - Language and concepts associated with personal development (CIS Standard 2), including actions to support personal development.

Categories: Reading | Care/Support Worker.

Skills check 33: Communicate effectively - Language and concepts associated with effective communication (CIS Standard 3), including behaviour as communication, barriers to communication and confidentiality.

Categories: Spoken communication | Care/Support Worker.

Skills check 34: Equality and inclusion - Concepts and language associated with equality and inclusion (CIS Standard 4), including diversity and discrimination.

Categories: Reading | Care/Support Worker.

Skills check 35: Duty of Care - Language and concepts associated with duty of care (CIS Standard 5), including adverse events, incidents, errors and near misses and balancing safeguarding with independence.

Categories: Reading | Care/Support Worker.

Skills check 36: Safeguarding - Language and concepts associated with safeguarding (CIS Standard 6), including abuse and neglect and communication skills.

Categories: Spoken communication | Care/Support Worker.

Skills check 37: Person-centred Care and Support - Language and concepts associated with person-centred support (CIS Standard 7), including distinguishing between person-centred and task-focussed care and using care plans.

Categories: Reading | Care/Support Worker.

Skills check 38: Health and Safety in Adult Social Care - Language and concepts associated with health and safety (CIS Standard 8), including infection control and moving and positioning.

Categories: Spoken communication | Care/Support Worker.

Skills Checks for personal assistants

Personal Assistant Skills Checks 1: What is ‘Personal Assistance’? - What it is like to require personal assistance, difference between personal assistant, carer and friend, problems arising from poor communication.

Categories: Reading comprehension, Spoken communication | Personal Assistant.

Personal Assistant Skills Checks 2: Shopping receipts - Petty cash for shopping, importance of keeping accurate records, entering transactions in the petty cash book

Categories: Reading comprehension, Number skills | Personal Assistant..

Personal Assistant Skills Checks 3: Organising a rota - Importance of attention to detail when planning rotas.

Categories: Reading comprehension, Planning skills | Personal Assistant..

Personal Assistant Skills Checks 4: Helping to write a letter - Writing a letter based on the employer’s instructions.

Categories: Reading comprehension, Writing skills | Personal Assistant.