Care Certificate: e-learning course

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Brought to you in partnership with NHS-backed digital health innovators, Health and Care Innovations.

The Care Certificate is based on 15 Standards set by the Care Quality Commission (CQC) that encompass the knowledge, skills and behaviours expected from frontline health and social care staff.

Screenshot of course

This video-based, easy-to-navigate, essential online e-learning course has been developed to help care workers complete the knowledge element of the Care Certificate independently, and at a time that best suits them.

We use the online Care Certificate predominantly for accessibility because it was then available to our learners anytime, any place, any device.

Dr Matt Halkes, Director of Education, Torbay and South Devon NHS Foundation Trust

This comprehensive course can be used by new care workers and by existing staff as a refresher tool to enhance and refresh their knowledge.

The video below explores our unique approach to delivering the 15 Standards that promote compassionate, safe, quality care and support.

Course content

The Care Certificate is based on 15 Standards covering the competency and knowledge-based requirements set by the CQC.

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person-centred way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disability
  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control.

Learners are guided through each Standard by an online mentor with the help of over 250 videos.

Each Standard is completed with an online assessment, removing the need for manager supervision, to indicate that staff have gained the knowledge required to be an effective care worker under the Care Certificate’s requirements.

Once the online study is complete, the care worker is ready for practical observation in the workplace.

Learning outcomes

This online Care Certificate course is designed so that managers and team leaders can easily track that staff are trained in a consistent way, to the highest standard and provide evidence that they have understood and learned what is expected of them.

This course will:

Course features

  • Tracked learning progress
  • Online assessment
  • Email support
  • Independent and portable learning
  • Over 250 accessible videos
  • Works on desktop
  • Works on tablet
  • Works on mobile


Frequently asked questions