Dementia REAL communication masterclass

Dementia can make it hard for people to communicate. This course will give you a range of easy-to-use and effective dementia communication strategies and techniques. Add to your existing knowledge of person-centred dementia care by using the REAL (Reminiscence, Empathic Engagement, Active Listening and Life story) communication framework to enhance your communication skills with the person living with dementia.

This course is offered in partnership with Many Happy Returns.

Course content

Greater understanding of an individual with dementia ensures more meaningful interaction throughout their dementia journey. The course provides a mix of activities, issues-based exercises and discussions, to improve participants’ existing listening and communication skills.

Content includes:

Learning outcomes

Participants will learn:

Who should attend?

Care and support staff working in care homes, home care, day centres, rehabilitation and respite care services, social workers, occupational therapists, care and support staff working in the voluntary sector.


Dementia REAL communication masterclass is delivered over one day

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Ask about in-house courses

This is a sample training course outline. It is based on approximately 25 delegates, trained at your premises. It can be adapted to your organisation’s training and CPD requirements.

Contact us to arrange an in-house customised course.

Book a place on an open course

We are also delivering this training as a one day open access course. These courses are designed for individuals or small groups to attend. Book now for the following date: