This publication aims to tell the story so far about the personalisation of adult social care services. It is intended to set out our current understanding of personalisation and its implementation, exploring what personalisation is, where the idea came from and placing the transformation of adult social care in the wider public service reform agenda.

Key points

The report contains the following key messages and recommendations:

By identifying and transferring knowledge about good practice, SCIE has a special role to play in transforming adult social care services.
Person-centred planning and self-directed support will need to become mainstream
It will ultimately mean universal services such as transport, housing and education are accessible to all citizens.
The personalised system will need to be cost-effective and sustainable in the long term.
Approaches to early intervention and prevention need to develop further so that people are encouraged to stay healthy and independent.
The social care workforce will need to acquire new skills.

Context

SCIE is a signatory to the Putting People First concordat which set out the shared commitment to finding new ways to improve adult social care in England. Personalisation means thinking about public services and social care in an entirely different way – starting with the person and their individual circumstances rather than the service. It requires the transformation of adult social care.

Purpose

By identifying and transferring knowledge about good practice, SCIE is playing a full part in transforming social care services for adults.
This guide aims to tell the story so far about the personalisation of adult social care services.

Audience

This guide is aimed at frontline practitioners and first-line managers in statutory and independent sector social care services, although it is an indispensable summary for all those interested in this important area.

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