Dementia awareness e-learning course

This e-learning course aims to raise the awareness and skills of care staff who work with people with dementia. It aligns with Tier 1 of the National Dementia Training Standards Framework, which is a requirement for all staff working in social care. It will also allow you to collect evidence towards the relevant section of the Care Certificate.

The course seeks to improve the wellbeing and experience of people with dementia and of the care staff working with them. It should improve your confidence in managing situations you find challenging.

Course content

Learning outcomes

Screenshot of Dementia awareness course
  • Explain what is meant by the term ‘dementia’
  • Discuss the signs and symptoms of dementia
  • Differentiate dementia from other similar conditions
  • Explain why early diagnosis is important
  • Discuss what people can do to reduce their risk of developing dementia
  • Explain what is involved in ‘living well’
  • Discuss the importance of recognising what’s important to people
  • Discuss how dementia affects the person, their family and our wider society
  • Understand how to communicate effectively and compassionately with individuals who have dementia
  • Understand why a person with dementia might show signs of distress
  • Begin to respond effectively to people with dementia who have different communication needs


Standard price per learner: £12.00 + VAT
10% off orders of 10 - 24 licences
20% off orders of 25 - 49 licences
30% off orders of 50 - 74 licences
40% off orders of 75 - 99 licences
50% off orders of 100+ licences

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Frequently asked questions

  • Who is this course for? Open

    All non-regulated frontline staff working in health and social care including:

    • activities workers
    • assistant practitioners
    • care assistants
    • carers
    • day care assistants
    • domiciliary care workers
    • healthcare support workers
    • homecare workers
    • maternity support workers
    • nursing assistants
    • personal assistants
    • reablement assistants
    • residential care workers
    • senior homecare workers
    • support workers
    • volunteers
    • and other health or care assistant-related roles
  • How can the course promote Care Act (2014) and Care Quality Commission (CQC) compliance? Open

    The CQC require organisations to deliver care in a way that is safe, effective, caring and responsive. Organisations must also meet Care Act (2014) requirements and be well-led.

    Caring for people in a way that is ‘person-centred’ (that meets the needs and wishes of people and their families) is at the heart of CQC and other legal requirements – because of this it is also the central focus of this course. Finding out what people need and want, being kind and treating people with dignity and respect, are all important aspects of the person-centred approach.

  • How can the course help my organisation follow other government guidelines? Open

    The Department of Health’s best practice guidance Quality Outcomes for People with Dementia: Building on the Work of the National Dementia Strategy (2010) lists four areas of priority in dementia care:

    • Good quality early diagnosis
    • Improved quality of care in general hospitals
    • Living well with dementia in care homes
    • Reduced use of antipsychotic medication

    This course helps organisations improve in these priority areas by promoting understanding and better care of people with dementia. Better care can be delivered by improving the ability of staff to understand people who are living with dementia, and by improving their ability to respond to behaviour that challenges. Better responses from staff have been shown to reduce distress and reduce the need for antipsychotic medication.

  • Can I use it to promote my own professional development? Open

    This awareness course has been developed to align with Tier 1 of the National Dementia Training Standards Framework, which is a requirement for all staff working in social care. It will also allow you to collect evidence towards the relevant section of the Care Certificate.

  • SCORM compliant (on your LMS) version Open

    If you are interested in hosting this e-learning course on your Learning Management System (LMS) or Virtual Learning Environment (VLE) we are able to help.

    We can provide:

    • Course content: A SCORM 1.2 or 2004 compliant version of the course.
    • Course updates: We will supply you with course updates for an agreed period of time.
    • Custom changes: We can help by making custom changes to the course to meet your specific learning and development needs.

    Contact us to find out more about bringing our course to your learners on your platform.

  • How long does it take to study the course?Open

    This is always a difficult question to answer as no two people are the same. There are a number of factors to consider such as level of knowledge, reading speed and in which order the course is completed.

    For that reason, our estimates are really quite broad. Analytics shows that learners take an average of 30 minutes to study the course.

  • Version history Open

    v1.0 (May 2019): Original release of Dementia awareness course.

    Previously: SCIE published a Dementia e-learning course, released in 2009. This new, 2019 released, Dementia awareness course replaces our 2009 Dementia course.

  • Terms and conditions Open

    • The price stated is exclusive of VAT. Customers will be charged VAT at the UK's standard rate in addition to the price stated.
    • On receipt of payment, we'll issue you, the customer, with course invite(s).
    • You, the customer, will be able to issue course invites to your learners. Each learner must have a unquie and working email address, and must sign-up (or log into their existing) MySCIE account to accept the invite. MySCIE accounts are free.
    • Course invites must be issued to, and accepted by, learners, within 90 days of purchase, otherwise the invite will expire.
    • Learners are required to agree that their course progress is shared with you, the customer, before they can access the course.
    • From accepting the invite, the learner will have 90 days access to the course.
    • Please check the recommended devices / web browsers for this course, before purchase.
    • Please check who this course is for, before purchase.
    • An internet connection is required, with the ability to stream video content from YouTube.
    • All material in these resources, including text, graphics, photographs, video and audio is copyright of the Social Care Institute for Excellence (SCIE), unless otherwise stated.
    • Although SCIE’s courses have been used over many years with almost no reported problems, SCIE cannot provide technical support for their implementation or to investigate or fix any reported technical problems, nor does it warrant that they are fully compliant with all or any technical platform. Please review the recommended devices / web browsers advice.
    • Video scenarios have been produced using actors. This approach has been adopted to protect the identities of individuals whose accounts have been drawn upon to create the scenarios. The professional reflections are provided by experts (i.e. real people) whose professional responsibilities involve ensuring the safeguarding of adults at risk.
  • Recommended devices / web browsersOpen

    SCIE recommends using the latest versions of device operating software and browsers to access our e-learning courses.

    The minimum technical requirements are (depending on your setup):

    • Chrome: Latest version
    • Firefox: Latest version
    • Microsoft Edge: Latest version
    • Safari: Latest version
    • iOS: 10
    • Android: Marshmallow (6.0)

    This course has been tested on a selection of Apple and Android mobile and tablet devices, running the latest web browsers.

    SCIE cannot take responsibility if the course does not work on your particular device or software.

    Please note: Usage of Microsoft Internet Explorer, including IE 11, is not recommended.

  • Free version of this course Open

    SCIE used to provide free access to the content of this course. This course is no longer available for free.