Changing social care: an inclusive approach
Stakeholder participation - Identify the right approach for your local community
- Remember that there is no ‘one size fits all’ approach to stakeholder involvement.
- Be clear about the process by, and extent to which, stakeholders will be involved in shaping improvements.
- Be creative when planning stakeholder involvement and work together to identify the most appropriate method.
- Make sure you understand and communicate clearly the benefits of involving stakeholders. This requires time and effort, but can help to ensure the success of any improvement.
How we know this
- Different types of engagement may be both necessary and more effective for different groups of stakeholders (Lord et al. 1998; Mullender and Hague 2005; White 2000).
- Involvement can be a particularly valuable experience when it includes mixed groups of stakeholders, with:
- influence over setting the agenda
- influence over participation levels
- equal input
- access to follow-up sessions (Lord et al. 1998; White 2000)