Commissioning care homes: common safeguarding challenges

Underlying causes – Adherence to policy and procedure

All care homes should have policies and procedures in place to cover all areas of care home practice, including those highlighted as frequently leading to safeguarding referrals. These policies and procedures should be submitted as part of the Care Quality Commission (CQC) registration process and subsequent inspections. However, it is often the case, particularly with regard to safeguarding referrals, that procedures are not followed.

To ensure good quality services and good safeguarding practice, commissioners must make regular checks to ensure that the procedures are followed.

Prevention checklist