Impact of having a carer on health and social care use

A study examining how having a registered carer affects adult health and social care utilisation and costs across care settings.

Key statistics

  • adults with a registered carer had 27% higher combined health and social care costs than those without a carer
  • social care accounted for 39% of the cost difference between people with and without carers.

Key messages

  • having a carer is associated with higher use of health and social care services across all settings
  • carers often act as advocates, supporting access rather than substituting formal care
  • assumptions that carers reduce demand on services are challenged by the findings
  • people without carers may face barriers to accessing services, raising equity concerns
  • the study highlights variation in carer roles, though available data could not fully differentiate these differences.

Policy implications

  • policies that assume carers reduce reliance on formal care may need to be reconsidered
  • carers could be more effectively supported through training and inclusion within formal care systems
  • services may need to identify and support people without carers who are at risk of unmet need
  • care coordination and navigation support could help address access gaps.

Gaps

  • limited differentiation between types and intensity of caring roles
  • reliance on primary care records to identify carers may undercount caring relationships
  • lack of longitudinal analysis to assess longer-term impacts on service use and outcomes.

Commentary
This study challenges common assumptions about the role of informal (unpaid) carers in health and social care systems. Rather than reducing service use, the presence of a carer is associated with higher costs and increased access across care settings, particularly within social care.

The findings suggest that carers play an enabling role, acting as advocates and coordinators who help individuals navigate complex systems and access support. In this sense, carers often address unmet needs rather than replacing professional care.

From a care equity perspective, the study raises concerns about individuals without carers. Lower service use among this group may reflect barriers to access rather than lower need, pointing to potential inequities in how support is reached and received.

The evidence highlights the need for policy approaches that recognise carers as part of the wider care system while also addressing gaps for people without informal support. Better integration, support and identification of caring relationships may help reduce inequities in access, experience and outcomes.

The economic impact of digital inclusion in the UK

Economic analysis examining the costs and benefits of improving digital skills and reducing digital exclusion in the UK, including implications for public services such as health and care.

Key statistics

  • around 11.5 million people in the UK lacked basic digital skills in 2021, falling from 12.4 million in 2019
  • without intervention, 5.8 million people may remain digitally excluded by 2032
  • around 508,000 people per year would require digital skills training to achieve full inclusion by 2032
  • every £1 invested in digital skills training is estimated to generate £9.48 in economic benefits
  • digital inclusion could generate around £899 million in NHS savings between 2023 and 2032

Key messages

  • digital skills are increasingly essential for participation in everyday life, employment and access to services
  • large numbers of people remain digitally excluded, particularly older adults and those with lower skills levels
  • improving digital inclusion can generate economic and public service benefits
  • digital skills support programmes are required to reach people who are not yet online
  • digital inclusion requires coordinated investment in skills, devices and connectivity

Policy implications

  • sustained national investment in digital skills training is needed
  • programmes should target groups most likely to remain excluded, including older adults
  • digital inclusion strategies may reduce pressure on public services
  • digital skills should be treated as core infrastructure supporting access to services

Gaps

  • the report focuses mainly on economic modelling rather than direct health or social care outcomes
  • there is limited analysis of how digital inclusion programmes affect different groups
  • behavioural impacts on service use are assumed rather than directly measured
  • more research is needed on links between digital inclusion and care access

Commentary
This report provides an economic assessment of digital inclusion in the UK, focusing on the potential benefits of improving digital skills across the population. The analysis frames digital inclusion as a key component of economic participation, with implications for productivity, employment and the use of public services.

The findings suggest that improving digital skills could also generate savings for the NHS, partly through increased use of online services and reduced demand for in-person appointments. This reflects the growing role of digital channels in accessing health information, services and administrative processes.

From a care equity perspective, the report highlights the risk that digitalisation of services may disadvantage people without access to digital skills, devices or connectivity. Older adults and individuals with lower digital literacy are projected to make up a significant proportion of those who remain digitally excluded in the future. Without targeted support, these groups may face increasing barriers to accessing health and social care services that are delivered or coordinated through digital systems.

Overall, the analysis reinforces the argument that digital inclusion should be treated as a core public infrastructure issue. Investments in digital skills, connectivity and support services may help reduce exclusion from digital health and care services while improving the efficiency of public service delivery.

Austerity and mental health service provision in the UK

An analysis of how austerity-driven funding reductions have affected the capacity, accessibility and delivery of mental health services in the UK.

Key messages

  • austerity-related funding reductions have reduced the capacity of mental health services across the UK
  • access to mental health care has become more uneven, particularly affecting people in low-income or marginalised communities
  • higher thresholds for accessing services have left many individuals with unmet mental health needs
  • workforce pressures and reduced community provision have contributed to increased reliance on hospital-based and crisis services
  • financial constraints have weakened early intervention and preventative mental health programmes.

Policy implications

  • sustained investment in community-based mental health services is needed to reduce reliance on crisis care
  • early intervention and preventative programmes require stable funding to remain effective
  • workforce planning should address shortages created by funding reductions
  • policymakers may need to consider the long-term consequences of austerity policies on mental health outcomes.

Gaps

  • the study focuses on the period following austerity policies and does not examine longer-term trends beyond this context
  • limited quantitative evaluation of how funding reductions directly affect specific outcomes across different populations
  • further research is needed on how austerity impacts vary between regions and service types.

Commentary
This paper examines how austerity policies have reshaped the provision of mental health services in the UK. It shows that reductions in funding have constrained service capacity at a time when demand for mental health support has continued to rise. These pressures have resulted in stricter eligibility thresholds and greater reliance on crisis-based care.

The findings highlight how financial decisions affect the balance between preventative and reactive services. Cuts to early intervention and community support mean that individuals often receive help later, when needs have become more severe. This shift places additional pressure on hospital services and emergency care pathways.

Workforce shortages and reduced investment in community-based support further contribute to this pattern. When services are under-resourced, staff capacity declines and waiting times increase, reinforcing a system that responds to acute crises rather than preventing deterioration in mental health.

In relation to care equity, the study demonstrates how austerity measures can widen existing inequities in access to mental health support. Communities already experiencing socioeconomic disadvantage are more likely to face barriers to timely care, leading to greater reliance on emergency services and poorer long-term outcomes. These dynamics highlight how financial policy decisions can shape not only service availability but also the distribution of care across different populations.

Overall, the paper argues that sustained investment in mental health services, particularly in community-based and preventative approaches, is essential to avoid deepening inequities in access and outcomes.

Equity in social care funding for people with intellectual disabilities

A cross-sectional study examining whether social care funding for people with intellectual disabilities is distributed equitably across English local authorities.

Key statistics

  • more deprived local authorities support a higher number of people with intellectual disabilities per 100,000 population

Key messages

  • social care funding for people with intellectual disabilities is not distributed in line with need
  • higher levels of socioeconomic deprivation are associated with greater prevalence of support needs
  • funding allocation does not reflect this increased demand
  • rurality and political leadership were not associated with differences in funding levels.

Policy implications

  • funding formulas may need to better account for population need and deprivation
  • failure to align resources with demand risks widening regional inequalities
  • national oversight may be required to ensure local variation does not undermine equity
  • planning assumptions based on averages may disadvantage high-need areas.

Gaps

  • limited evidence on how funding inequities affect outcomes for people with intellectual disabilities
  • lack of analysis on the interaction between funding, service quality and unmet need
  • absence of longitudinal data to assess the cumulative impact of underfunding in deprived areas.

Commentary
This study identifies a clear equity issue in the distribution of social care funding for people with intellectual disabilities. Local authorities with higher levels of deprivation support more individuals with intellectual disabilities but do not receive or allocate proportionately greater resources. This mismatch between need and funding creates a structural disadvantage for people living in more deprived areas.

From a care equity perspective, this finding is particularly significant. When funding does not reflect population need, local authorities face constraints in service availability, workforce capacity and quality of provision. Over time, this risks entrenching place-based inequities, where access to adequate support depends on where a person lives rather than their level of need.

The absence of effects related to rurality or political leadership suggests that these inequities are systemic rather than incidental. This points towards national funding mechanisms that insufficiently weight deprivation and prevalence, rather than local decision-making alone. As a result, local authorities with the greatest challenges may be least able to respond effectively.

For people with intellectual disabilities, these structural funding gaps can translate into reduced access to personalised support, longer waiting times and greater pressure on families and unpaid carers. Without adjustment, funding arrangements risk reproducing inequality rather than mitigating it.

Addressing these inequities requires a shift towards needs-based resource allocation that explicitly recognises socioeconomic context. Ensuring equitable access to social care for people with intellectual disabilities depends not only on local practice, but on national systems that distribute resources in line with demand and complexity of need.

Free social care at the point of need

A policy analysis exploring the potential benefits and challenges of introducing a universal system of social care that is free at the point of need in England.

Key messages

  • introducing free social care at the point of need could remove financial barriers to accessing support
  • the current means-tested system can lead to financial hardship for individuals who must pay for care
  • a universal publicly funded system would require substantial government investment
  • international examples suggest universal social care systems can improve access and outcomes when adequately funded
  • reform would require balancing financial sustainability with equitable access to care.

Policy implications

  • policymakers may need to consider alternative funding mechanisms to support universal care provision
  • removing means testing could simplify access to services and reduce financial uncertainty for individuals
  • long-term investment would be required to ensure system sustainability
  • integration with health services could reduce pressures on hospitals and crisis care.

Gaps

  • the report focuses primarily on funding models rather than detailed implementation pathways
  • limited analysis of workforce implications under a universal care model
  • further research is needed on the long-term fiscal and social impacts of free social care.

Commentary
This report examines the policy case for making social care free at the point of need, drawing comparisons with the NHS model of universal access. It argues that the current means-tested system places significant financial responsibility on individuals and families, often requiring people to use personal savings or assets to pay for care.

The analysis suggests that removing financial barriers could improve access to care and reduce uncertainty for people seeking support. By shifting toward a universal model, the system could become simpler and more transparent, with fewer administrative hurdles related to financial assessments.

The report also considers the potential impact on wider public services. Earlier access to social care may reduce the likelihood of hospital admissions and delayed discharges by ensuring people receive support before needs escalate.

From a care inequities perspective, the report highlights how the existing means-tested system distributes financial risk unevenly. People with moderate assets may face significant care costs while others receive publicly funded support, creating uneven financial burdens across the population. A universal system could reduce these inequities by ensuring that access to care is based on need rather than financial means.

Overall, the report contributes to debates about how social care should be funded in England. While acknowledging the scale of investment required, it argues that universal provision could improve fairness in access to care and reduce financial inequities within the current system.

Funding pressures in social care for older people

A policy analysis examining the financial pressures facing local authority-funded social care for older people in England and the consequences for access, workforce stability and service sustainability.

Key messages

  • local authority spending on adult social care fell in real terms during a period of rising demand for services
  • access to publicly funded social care has narrowed as councils have tightened eligibility and reduced service provision
  • financial pressures have created instability in the social care provider market, increasing the risk of provider failure
  • workforce challenges, including recruitment and retention difficulties, are linked to low pay and funding constraints
  • reduced access to social care contributes to increased pressure on NHS services, including hospital admissions and delayed discharges
  • many older people experience unmet needs and rely more heavily on unpaid carers.

Policy implications

  • sustainable funding arrangements are needed to stabilise local authority social care budgets
  • policies should address workforce pay and retention to support service continuity
  • monitoring and support mechanisms may help reduce the risk of provider failure
  • improved coordination between health and social care systems could mitigate pressures caused by reduced social care provision.

Gaps

  • the report focuses primarily on financial pressures and service access rather than long-term system reform
  • limited analysis of how funding reductions affect different population groups beyond older people
  • further research is needed on the long-term sustainability of the social care provider market.

Commentary
This report examines how sustained reductions in local authority funding have reshaped the availability of social care for older people in England. It documents a widening gap between rising demand for care and the resources available to meet it, resulting in tighter eligibility thresholds and reduced service provision.

The analysis also highlights the interconnected nature of the health and care system. As access to social care becomes more limited, pressures shift to other services, particularly hospitals and community health teams. These dynamics demonstrate how financial decisions in one part of the system can generate costs and challenges elsewhere.

Financial pressures also affect workforce stability and the viability of care providers. Low pay and constrained funding limit providers’ ability to recruit and retain staff, while thin financial margins increase the risk of service closures or provider failure.

In terms of care equity, the report highlights how funding reductions can produce uneven access to support across different areas. Local authorities with greater financial constraints may restrict services more sharply, meaning older people in some communities face greater barriers to care than others. These patterns risk widening inequalities in who receives support, the quality of services available and the degree to which individuals must rely on informal care networks.

Overall, the report shows that financial sustainability is closely tied to fairness in access to care. Without stable funding for local authority social care, pressures on families, providers and the wider health system are likely to increase, reinforcing existing inequalities in support for older people.

Rising demand and financial eligibility for social care

An analysis of trends in social care demand and access in England, highlighting the relationship between increasing requests for support and financial eligibility thresholds.

Key statistics

  • new requests for social care support increased from 2.0 million in 2022/23 to 2.1 million in 2023/24
  • requests from working-age adults rose by 8%, increasing from 612,000 to 658,000
  • requests from older people increased by 3%, rising from 1.39 million to 1.43 million.

Key messages

  • demand for adult social care continues to increase across England
  • requests for support have risen for both working-age adults and older people
  • financial means-test thresholds have not been updated in line with inflation
  • static eligibility thresholds may restrict access to publicly funded care
  • rising demand combined with unchanged financial criteria may increase out-of-pocket costs for individuals.

Policy implications

  • regular review of means-test thresholds may be needed to reflect inflation and changes in living costs
  • funding models may need adjustment to accommodate increasing demand for support
  • policymakers may need to consider how financial eligibility criteria influence access to services
  • monitoring trends in requests for care can help inform resource allocation and planning.

Gaps

  • limited analysis of how financial thresholds affect different population groups
  • further research is needed to understand the relationship between eligibility rules, unmet need and access to services.

Commentary
The Social Care 360 analysis provides insight into trends in requests for adult social care support across England. The data show a continued rise in demand, with both working-age adults and older people seeking support in greater numbers.

While requests for support have increased, the report notes that the financial eligibility thresholds used in the means-testing system have not been updated to reflect inflation. As living costs rise, this can affect the number of people who qualify for publicly funded care.

The findings suggest that individuals whose financial circumstances fall just above the eligibility threshold may face increasing costs if they require care. For some households, this may lead to greater reliance on privately funded care or unpaid support from family members.

From a care equity perspective, the interaction between rising demand and static means-test thresholds may widen differences in access to care. Individuals with modest assets may not qualify for state support yet may struggle to afford private care, potentially leading to unmet needs. Adjusting financial eligibility rules to reflect economic conditions could help reduce these inequities and improve access to support based on need.

Overall, the report highlights the importance of aligning financial eligibility criteria with broader economic trends. Without periodic review, means-testing arrangements may become increasingly misaligned with the financial realities faced by people seeking social care.

Rural health and social care inequities in England

A parliamentary inquiry examining the health and social care challenges faced by rural communities in England, including access barriers, workforce shortages and funding pressures.

Key messages 

  • around 9.7 million people live in rural areas in England, many in small and isolated communities 
  • people living in rural areas often experience poorer access to health and social care services than those in towns and cities 
  • longer travel distances and limited public transport create barriers to accessing services 
  • rural areas often have older populations, which increases demand for health and social care 
  • recruitment and retention of health and social care staff is more difficult in rural areas 
  • funding allocations often fail to reflect the additional costs of delivering services in sparsely populated areas 
  • existing data systems do not always capture the specific health and care needs of rural communities 

Policy implications 

  • develop funding models that recognise the higher costs of delivering health and social care in rural areas 
  • strengthen recruitment and retention strategies for rural health and social care workforces 
  • improve transport and digital infrastructure to reduce barriers to accessing services 
  • support community-based services that allow people to receive care closer to home 
  • incorporate rural considerations into wider policy areas including housing, transport and digital connectivity 

Gaps 

  • national datasets often mask rural disadvantage because deprivation measures are designed primarily for urban settings 
  • limited research examines how current funding formulas affect rural health and social care provision 
  • more evidence is needed on how travel and transport barriers influence access to care 
  • there is limited evaluation of interventions designed to improve rural workforce recruitment and retention 
  • rural communities are diverse, yet policy discussions often treat rural areas as a single category 

Commentary 
This parliamentary inquiry highlights the challenges faced by people living in rural communities when accessing health and social care services. Around 9.7 million people live in rural areas in England, many in small villages and isolated communities where services are more spread out. 

Distance is one of the main barriers. People in rural areas often have to travel further to reach hospitals, GP services or social care support. Public transport options are often limited, meaning access to care may depend on having a car or support from family members. These barriers can be particularly difficult for older people, people with disabilities and unpaid carers. 

Workforce shortages also contribute to care inequities in rural areas. Health and social care providers often find it harder to recruit and retain staff in rural locations. Staff may need to travel long distances between patients, and smaller local services may struggle to maintain stable teams. 

Funding arrangements can reinforce these inequities. Delivering services across large rural areas is often more expensive, but existing funding systems do not always account for these additional costs. As a result, services in rural areas may receive fewer resources relative to the challenges they face. 

Another issue highlighted in the report is that rural disadvantage is often less visible in national statistics. Because poverty and health needs are more dispersed across rural communities, they may not appear clearly in standard deprivation measures. This can make it harder for policymakers to identify where support is needed. 

Overall, the inquiry argues that addressing rural care inequities requires policies that recognise the specific challenges of rural areas. Improvements in funding, workforce support, transport and community-based services are needed to ensure that people living in rural communities can access health and social care on fair terms. 

Austerity and the uneven impact of local government cuts in English cities

A study examining how austerity policies affected English city governments and how reductions in local authority funding were passed on to poorer communities through changes to services and public spending.

Key statistics 

  • English councils lost around 27% of their spending power between 2010 and 2015, reflecting significant reductions in local government funding during the austerity period 
  • the most deprived local authorities lost about £268 per person in spending power (26%), compared with around £67 per person (9%) in the least deprived areas 
  • the historic ‘equalisation’ funding premium for deprived councils fell from 46% higher spending per capita in 2010 to 19% by 2016, reducing the capacity of poorer councils to meet higher levels of need 
  • in case study areas, around 45% of all savings were taken from services used more by poorer groups, reflecting the large share of spending on these services 

Key messages 

  • austerity policies significantly reduced local government funding in England, placing pressure on city councils 
  • poorer cities experienced larger funding reductions than more affluent areas because they relied more heavily on central government grants 
  • even where councils attempted to protect vulnerable groups, the structure of local government spending made it difficult to shield services used most by poorer residents 
  • reductions in universal services such as libraries, parks and neighbourhood maintenance can have greater impacts on disadvantaged communities 
  • austerity policies therefore contributed to a “regressive redistribution”, where financial pressures placed on cities ultimately affected poorer households most 

Policy implications 

  • national funding arrangements for local government should account for levels of deprivation and service demand 
  • restoring mechanisms that compensate poorer areas for higher social need could reduce inequities in service provision 
  • policies should consider how reductions to universal public services may disproportionately affect disadvantaged communities 
  • stronger protections may be needed for services that support vulnerable populations 
  • local and national policy should address how funding reductions affect the long-term capacity of councils to deliver social and community services 

Gaps 

  • the study focuses on a small number of city case studies, which may not represent the experiences of all local authorities 
  • further research is needed on the long-term impacts of austerity on specific services such as adult social care 
  • limited quantitative evidence exists on how service reductions translate into measurable outcomes for different population groups 
  • more research is needed to understand how local policy decisions mediate the impact of national funding changes 

Commentary 

This study examines how austerity policies affected local government services in English cities and how these financial pressures ultimately affected poorer communities. The research combines national financial data with detailed case studies of several English local authorities to understand how funding reductions translated into changes in services. 

Between 2010 and 2015, English local authorities experienced significant reductions in their spending power. The study shows that these reductions were not evenly distributed. Councils serving more deprived populations tended to lose a greater share of their funding because they relied more heavily on central government grants. When these grants were reduced, the financial impact was larger for poorer areas. 

One important finding is the erosion of the historic principle of equalisation in local government finance. This principle aimed to compensate poorer councils for the higher levels of social need they faced. As austerity policies reduced this funding premium, poorer councils became less able to provide services at levels comparable with more affluent areas. 

The research also highlights how the structure of local government spending affects how cuts are experienced. Many services provided by local authorities are used more frequently by lower-income households. Because these services make up a large share of council spending, it becomes difficult for councils to protect them completely when budgets are reduced. 

Even services used by all residents can affect disadvantaged communities more strongly when they are reduced. For example, cuts to libraries, parks or neighbourhood maintenance may have greater consequences for households with fewer private resources or alternatives. 

From a health and social care equity perspective, the study demonstrates how funding decisions made at national level can influence the distribution of services at local level. When deprived cities lose more resources, their ability to support vulnerable populations may decline. 

Overall, the study shows that austerity policies can produce uneven impacts across places and populations. Without mechanisms that account for differences in local need, reductions in local government funding risk reinforcing existing social and geographical inequities.

Policy drift in social care reform across the four UK nations

A study examining why social care reform has progressed unevenly across England, Scotland, Wales and Northern Ireland, highlighting the political and institutional factors that shape policy change.

Key statistics 

  • the study draws on 65 semi-structured interviews with policy stakeholders across the UK between 2019 and 2021, alongside analysis of 31 policy documents relating to social care reform 
  • interview participants included stakeholders across government, local authorities, care providers, NHS organisations and third sector groups in England (22), Wales (17), Scotland (13) and Northern Ireland (13) 
  • Scotland introduced free personal care for people aged 65 and over in 2002, later extending it to working-age disabled people in 2019 
  • England legislated for a cap on social care costs through the Care Act 2014, but implementation was repeatedly delayed due to financial and political pressures 

Key messages 

  • social care reform in the UK has been slow and uneven despite widespread agreement that reform is necessary 
  • policy “drift” occurs when policies remain unchanged even as social needs increase or circumstances change 
  • Scotland has progressed further in social care funding reform than the other UK nations, particularly through free personal care 
  • England has experienced the greatest delays due to factors such as political disagreement, financial pressures and institutional complexity 
  • Wales and Northern Ireland have introduced some policy changes but have also faced barriers including institutional capacity and political instability 

Policy implications 

  • social care reform requires long-term political commitment and cross-party agreement 
  • funding reforms should address the balance between public funding and individual contributions to care costs 
  • policymakers should consider how institutional structures and political systems affect the ability to implement reforms 
  • greater policy coordination across UK nations may help identify effective reform approaches 
  • sustained policy attention is needed to avoid continued delays in addressing long-term care funding challenges 

Gaps 

  • the research focuses on national-level policymaking and does not examine how reforms are implemented locally 
  • the study relies on interviews with policy stakeholders and does not include direct perspectives from service users or carers 
  • the analysis primarily examines funding reform rather than broader aspects of social care quality or workforce issues 
  • further research is needed to understand how different funding models affect access to care and financial risk for individuals 

Commentary 

This study explores why social care reform has progressed unevenly across the four nations of the UK. Despite widespread recognition that the current system needs reform, many proposed changes have been delayed or only partially implemented. 

The authors use the concept of policy drift to explain this pattern. Policy drift occurs when existing policies remain in place even though social needs and pressures have changed. In the context of social care, demographic ageing and rising care needs have increased pressure on systems that were not originally designed to cope with these demands. 

The research compares England, Scotland, Wales and Northern Ireland, each of which has responsibility for its own social care system following devolution. Although these systems share common origins, they have developed in different ways over the past two decades. 

Scotland has taken the most significant steps towards reform. In 2002 it introduced free personal care for older adults, a policy that later expanded to include working-age disabled people. This approach represents a form of “risk pooling”, where the costs of care are shared across society rather than falling mainly on individuals. 

England has experienced greater delays in reform. Although legislation introduced in 2014 proposed a cap on the amount individuals would have to pay for care, the policy was repeatedly postponed due to financial and political concerns. Wales and Northern Ireland have made some changes to funding arrangements but have also faced institutional and political barriers. 

The study identifies several factors that can lead to policy drift. These include the high cost of reform, political disagreements between parties, the complexity of the social care system and competing policy priorities. In England, these factors have combined to slow progress more than in the other UK nations. 

From a health and social care equity perspective, the findings show how differences in political systems and policy decisions can lead to uneven social care arrangements across the UK. People living in different nations may face different rules around care funding and access to services. 

Overall, the study highlights how institutional and political factors shape the pace of social care reform. Without sustained political commitment and agreement on funding solutions, policy drift may continue to delay reforms designed to protect people from the high costs of care.