Housing, care and inequalities revealed during the Covid-19 pandemic

A commentary examining how the Covid-19 pandemic exposed links between housing conditions, domestic care responsibilities and existing social inequities.

Key messages 

  • lockdown measures placed greater emphasis on the home as the main site of care, highlighting the role of housing conditions in supporting or limiting wellbeing 
  • people living in smaller homes, overcrowded housing or without access to outdoor space experienced greater difficulties during lockdown 
  • many households faced increased unpaid care responsibilities, including childcare, emotional support and support for older relatives during lockdown 
  • the pandemic revealed how housing inequalities intersect with factors such as income, gender, disability and neighbourhood conditions to shape people’s ability to provide and receive care 
  • housing conditions play an important role in people’s ability to care for themselves and others 
  • the Covid-19 pandemic exposed existing social and housing inequities rather than creating entirely new ones 
  • care is closely linked to the physical and social environment of the home and neighbourhood 
  • inequalities in housing quality, security and affordability can affect people’s ability to provide and receive care 
  • policy discussions about housing should recognise its role in supporting everyday care and wellbeing 

Policy implications 

  • improve housing quality and space standards to support everyday care needs 
  • strengthen housing security to reduce stress and instability for households providing care 
  • recognise housing as part of the wider infrastructure supporting health and social care 
  • consider neighbourhood facilities, green spaces and local services as part of care-supporting environments 
  • integrate housing policy with health and social care planning 

Gaps 

  • the article is a conceptual commentary and does not include large-scale quantitative analysis 
  • evidence mainly reflects experiences during the early stages of the Covid-19 pandemic 
  • further research is needed on how housing conditions influence long-term care provision and wellbeing 
  • more evidence is required on how housing policies can reduce care-related inequities across different communities 

Commentary 

This commentary explores how the Covid-19 pandemic brought new attention to the role of the home in everyday care. During lockdowns, many people spent far more time at home than usual. This shift made housing conditions more visible as an important factor affecting wellbeing and the ability to provide care. 

Homes are often the main place where people care for themselves and others. Everyday activities such as cooking, resting, maintaining hygiene and supporting family members all take place within the home environment. When housing conditions are inadequate, these basic forms of care become more difficult. 

The pandemic highlighted how housing conditions vary widely across society. Some people had access to larger homes, gardens or nearby green space, which helped them cope with restrictions. Others lived in small or overcrowded homes, sometimes without outdoor space or with limited privacy. These differences shaped people’s experiences of lockdown. 

Housing conditions also interact with wider social factors such as income, gender and employment. For example, many households experienced increased unpaid care responsibilities during the pandemic, particularly childcare and support for relatives. People with fewer financial resources or insecure housing were often less able to manage these pressures. 

Neighbourhood environments also played a role. Access to local services, shops, parks and supportive communities influenced how easily people could maintain social connections and support networks during lockdown. 

From a health and social care equity perspective, the article highlights the importance of recognising housing as part of the wider infrastructure that supports care. Policies that improve housing quality, affordability and neighbourhood conditions may help strengthen people’s ability to care for themselves and others. 

Overall, the pandemic revealed how housing and care are deeply connected. Improving housing conditions and addressing structural housing inequities could play an important role in supporting wellbeing and strengthening care systems in the future. 

Housing conditions and ageing in England

A report examining how housing quality affects the health, wellbeing and care needs of older people, particularly during the COVID-19 pandemic.

Key statistics 

  • around 2 million non-decent homes in England are occupied by older people 
  • non-decent homes make up 17% of the housing stock in England 
  • the number of people aged 75+ living in non-decent homes increased from 533,000 in 2012 to 701,000 in 2017, a rise of 31% in five years 
  • older properties are significantly more likely to fail housing quality standards, with 42% of homes built before 1919 failing the Decent Homes Standard 
  • over 4.5 million people aged 50 and over provide unpaid care in England, with caring responsibilities increasing during the pandemic 

Key messages 

  • housing conditions are closely linked to the health and wellbeing of older people 
  • poor housing can contribute to respiratory illness, heart disease, mental health problems and increased risk of falls 
  • the COVID-19 pandemic highlighted the central role of the home in protecting health, particularly during periods of lockdown 
  • many older people live in homes that are unsuitable for ageing, including homes with hazards, poor heating or accessibility barriers 
  • housing improvements and adaptations can support independence and reduce demand for health and social care services 
  • unpaid carers play a critical role in supporting older people, but many experienced increased pressure during the pandemic 
  • integrated policy approaches linking housing, health and social care are needed to support healthy ageing 

Policy implications 

  • invest in large-scale programmes to improve housing quality and remove hazards in homes occupied by older people 
  • expand funding for home adaptations and preventative housing improvements 
  • integrate housing considerations into health and social care planning and policy frameworks 
  • support services that help older people remain living safely in their homes 
  • strengthen support for unpaid carers, particularly those providing care in unsuitable housing environments 
  • use housing interventions as part of strategies to reduce health and social care demand 

Gaps 

  • the report relies largely on existing evidence and policy analysis rather than new empirical research 
  • limited analysis is provided on regional variation in housing conditions affecting older people 
  • there is limited exploration of how housing inequities affect different socioeconomic or ethnic groups 
  • more research is needed on the long-term health and social care outcomes of housing improvements 

Commentary 
This report examines how housing conditions affect the health, wellbeing and care needs of older people in England, particularly in the context of the COVID-19 pandemic. It highlights the central role that the home plays in supporting health and independence later in life. 

A key finding is that a large number of older people live in homes that do not meet acceptable housing standards. Around two million non-decent homes are occupied by older people, often containing hazards such as excess cold, poor repair or risks of falls. These housing conditions can contribute to a range of health problems including respiratory illness, heart disease and injury from accidents. 

The pandemic reinforced the importance of housing quality. During lockdowns, many older people spent almost all of their time at home, which intensified the effects of living in unsuitable or unhealthy housing. Poor housing conditions were associated with worsening physical health, mental health challenges and greater social isolation. 

Housing conditions also affect how health and social care systems function. For example, unsafe or inaccessible homes can delay hospital discharge, increase the risk of hospital readmission and make it more difficult for people to receive care at home. The report highlights the importance of home adaptations, such as grab rails, stair lifts and accessible bathrooms, which can help older people remain independent and reduce demand on health and social care services. 

Unpaid carers are another important part of this picture. Many carers experienced increased responsibilities during the pandemic as formal services were disrupted. Providing care in homes that are cold, unsafe or unsuitable can create additional strain for carers and increase risks for both carers and those receiving care. 

From a care equity perspective, housing conditions are unevenly distributed across society. Poor housing is more common among people with lower incomes and in disadvantaged areas. These housing inequities contribute to wider health inequities by increasing the risk of illness and reducing the ability of people to remain independent in later life. 

Overall, the report argues that improving housing conditions should be considered a core component of health and social care policy. Targeted investment in housing improvements and adaptations could support healthy ageing, reduce pressure on health and social care services and address wider inequities in health outcomes.

Partnerships between housing, health and social care

A Welsh policy report examining how collaboration between housing providers, health services and social care organisations can improve outcomes, prevent hospital admissions and support people to remain living at home.

Key statistics 

  • poor housing conditions cost the NHS in Wales more than £95 million per year in treatment costs 
  • poor housing is estimated to cost Welsh society more than £1 billion annually 
  • investment to improve housing conditions could produce a financial return within approximately six years 

Key messages 

  • poor housing is closely linked to health and wellbeing and creates avoidable pressure on health and social care services 
  • collaboration between housing, health and social care can improve outcomes while reducing duplication and inefficiencies 
  • integrated services can help people remain in their homes and avoid unnecessary hospital admissions or long hospital stays 
  • person-centred approaches are central to effective partnerships, ensuring services respond to individual needs rather than organisational structures 
  • six core principles support successful partnerships: shared problem analysis, person-centred design, strong leadership, joint resources, shared interpretation of legislation and recognition of power imbalances between organisations 
  • local context is important, meaning successful partnership models must reflect the needs and characteristics of specific communities 

Policy implications 

  • embed housing as a core component of health and social care planning and policy 
  • support joint funding arrangements across housing, health and social care organisations 
  • invest in preventative housing interventions that reduce demand for health and social care services 
  • encourage integrated service delivery models such as hospital discharge partnerships, social prescribing programmes and community-based care hubs 
  • strengthen national and local policy frameworks that promote cross-sector collaboration 

Gaps 

  • the report focuses mainly on partnership principles rather than evaluating long-term outcomes or cost effectiveness of specific programmes 
  • there is limited analysis of how housing-related interventions affect different population groups or geographical areas 
  • further research is needed to understand how integrated housing and care models affect care access in rural or disadvantaged communities 
  • evidence on how partnership approaches reduce inequities in health and social care access remains limited 

Commentary 
This report examines how stronger partnerships between housing, health and social care organisations can improve people’s wellbeing and reduce pressure on public services. It is based on interviews with fifteen collaborative projects across Wales that are already working across these sectors. 

The report highlights the strong link between housing conditions and health. Poor housing, including cold, damp or unsafe homes, contributes to illness and increases demand for health services. The report estimates that poor housing costs the NHS in Wales more than £95 million each year in treatment costs, with wider social costs exceeding £1 billion annually. 

One of the central ideas in the report is that housing should be considered part of the health and social care system. For example, some projects included housing staff working directly in hospitals to help patients resolve housing issues before discharge. Others used social prescribing approaches or integrated community hubs where multiple services work together to support people. 

These partnership models aim to help people stay in their homes safely and independently. This can prevent avoidable hospital admissions, reduce delayed discharges and improve quality of life. The report also highlights how joint funding and shared leadership can support these approaches. 

From an equity perspective, housing conditions play an important role in shaping health and social care outcomes. People living in poor-quality or unstable housing are more likely to experience health problems and require additional support. These challenges are often concentrated in lower-income communities, meaning housing can act as a driver of wider health and social care inequities. 

The report argues that stronger partnerships between housing, health and social care organisations can help address these issues. By coordinating services and focusing on prevention, integrated approaches may help reduce avoidable pressures on the health and social care system while improving outcomes for individuals and communities.

Healthy housing interventions to reduce health and social care demand

Explores the role of adequate housing in preventing hospital admissions and improving care transitions.

Key statistics 

  • a 2013-14 study found a 39.5% reduction in A&E use and a 53.8% reduction in acute hospital stays among clients with a history of falls receiving support 
  • 86.3% of clients reported improvements in health, wellbeing, anxiety, confidence and feeling safe at home 
  • in 2015-16, 20% fewer Hub clients were admitted to hospital for emergency inpatient care compared to a matched control group 
  • 91% of clients remained living in their own homes 12 months after intervention 

Key messages 

  • addressing housing-related risks can reduce emergency healthcare use and improve wellbeing 
  • partnership working between housing, health and social care services supports identification and engagement of vulnerable individuals 
  • targeted interventions such as home adaptations, heating improvements and hazard reduction can prevent deterioration in health 
  • preventive, place-based approaches can reduce demand on NHS and social care services 
  • interventions can support people to remain living independently for longer 

Policy implications 

  • integrate housing services into health and social care planning and delivery 
  • prioritise preventive interventions targeting people at highest risk of poor housing-related health outcomes 
  • support cross-sector referral pathways between GPs, hospitals, social care and housing services 
  • invest in low-cost home improvements as part of wider strategies to reduce hospital admissions 
  • embed housing as a key determinant within local health and wellbeing strategies 

Gaps 

  • evidence is based on local service evaluations rather than peer-reviewed research 
  • limited detail on long-term outcomes beyond one year 
  • the study focuses on one city, which may limit generalisability to other areas 
  • limited exploration of user experience beyond selected case studies 
  • no detailed cost-effectiveness analysis presented alongside outcomes 

Commentary 
This case study shows how housing conditions directly affect health and social care outcomes. The Healthy Housing Hub targets people whose living environments put them at risk, including older adults, people with long-term conditions and those on low incomes. 

The findings show clear reductions in emergency care use and hospital admissions. Improvements to heating, safety and home conditions appear to reduce risks such as falls, illness and delayed hospital discharge. The data presented in the evaluation summary highlights the scale of these changes, including reductions in A&E use and increased independent living. 

A key strength of the model is its collaborative approach. Referrals from health and social care professionals allow the service to reach people who may otherwise not engage with housing support. This helps target those most at risk of poor outcomes. 

From a health and social care equity perspective, the Hub addresses inequities linked to poor housing. People living in inadequate housing are more likely to experience ill health and higher use of emergency services. By improving living conditions, the service reduces some of these avoidable differences. 

The case study also shows that relatively low-cost interventions can have a significant impact. Simple changes such as installing heating, removing hazards or improving accessibility can support people to remain at home and reduce reliance on more intensive services. 

Overall, this example highlights the importance of housing as part of an integrated health and social care system. Without addressing housing conditions, efforts to reduce health inequities are likely to remain limited.