Creating an adult social care workforce strategy for Cornwall

A rapid evidence review informing the development of a regional adult social care workforce strategy for Cornwall.

Key messages

  • adult social care makes a significant economic contribution to Cornwall 
  • workforce data show variation in pay trends by role since 2021 
  • turnover rates remain a challenge across parts of the sector 
  • the workforce is shaped by demographic factors including gender, age, nationality, ethnicity and disability 
  • skills gaps exist across training, qualifications and digital capability 
  • workforce characteristics vary across different areas of Cornwall. 

Policy implications

  • regional workforce strategies need to reflect local labour markets and demographics 
  • targeted action on pay, retention and progression could improve stability 
  • investment in training and qualifications supports workforce sustainability 
  • equality, diversity and inclusion should be embedded within workforce planning 
  • digital skills development is increasingly relevant to care delivery. 

Gaps

  • evidence reflects a specific regional context 
  • limited insight into longer-term workforce outcomes 
  • variation between local areas suggests need for more granular analysis 
  • rapid review methodology limits depth in some areas. 

Commentary

This review provides a detailed picture of the adult social care workforce in Cornwall, linking workforce conditions to the wider local economy. By bringing together data on pay, turnover, skills and demographics, it highlights the complexity of sustaining care provision in a geographically diverse area. 

The findings show how workforce challenges are unevenly distributed. Differences in demographics, skills and turnover across Cornwall point to the limits of one-size-fits-all approaches to workforce planning and the importance of place-based strategies. 

From a care equity perspective, the review draws attention to who makes up the workforce and how their experiences vary. Gender, age, nationality, ethnicity and disability all shape access to employment, training and progression within adult social care. Where skills gaps or low pay persist, these patterns risk reinforcing inequities within the workforce and, in turn, affecting the quality and continuity of care. 

Overall, the report underlines that workforce strategy is inseparable from equity considerations. Addressing disparities in pay, skills and opportunity is not only central to supporting workers, but also to ensuring that adult social care can meet the needs of communities across Cornwall in a fair and sustainable way. 

The state of the adult social care workforce in England

A national overview of the adult social care sector and workforce in England, including recruitment, retention, pay, demographics and training.

Key statistics 

  • 24.2% turnover rate in adult social care between April 2023 and March 2024 
  • women make up 79% of the workforce, with men accounting for 21% 
  • 75% of the workforce are British, 19% non-EU and 6% EU workers 
  • pay levels vary by role and region 
  • workforce projections indicate ongoing recruitment pressures. 

Key messages 

  • recruitment and retention remain persistent challenges across adult social care 
  • the workforce is predominantly female 
  • international recruitment continues to play a significant role 
  • pay, qualifications and access to training vary across roles and settings 
  • workforce demand is expected to remain high in future years. 

Policy implications 

  • action on pay and progression could support retention 
  • workforce planning should account for demographic composition and future demand 
  • training and qualification pathways remain important for workforce sustainability 
  • reliance on international recruitment has implications for workforce resilience. 

Gaps 

  • links between workforce conditions and care outcomes are not fully examined 
  • longer-term impacts of policy changes require ongoing monitoring. 

Commentary 
This report provides a comprehensive snapshot of the adult social care workforce in England, highlighting the scale and persistence of recruitment and retention challenges. High turnover and continued reliance on international recruitment underscore the fragility of workforce supply. 

The demographic profile of the workforce is striking. A predominantly female workforce, combined with variations in pay and progression, points to long-standing structural issues in how care work is valued and rewarded. These patterns shape both workforce stability and career sustainability. 

From a care equity perspective, the findings raise questions about who bears the burden of workforce instability. Low pay, high turnover and limited progression disproportionately affect groups already overrepresented in the sector, including women and migrant workers. These have consequences for continuity, quality and fairness of care for people who rely on services. 

Overall, the report highlights that addressing workforce shortages is not only about numbers. Improving equity in pay, conditions and opportunity is central to building a stable adult social care workforce and ensuring that care is delivered consistently and fairly across England. 

The costs of care in residential homes for older people

A study examining care work in residential homes for older people, focusing on working conditions, care routines and the relationship between workforce culture and quality of care.

Key messages 

  • quality of care in residential homes is closely linked to available resources 
  • workforce culture shapes daily routines and philosophies of care 
  • care workers play a central role in translating organisational priorities into practice 
  • time pressures influence how care is delivered to residents 
  • divisions of responsibility within care homes affect staff experience and care outcomes. 

Policy implications 

  • resourcing levels directly affect the capacity to deliver high-quality care 
  • workforce culture should be considered alongside staffing numbers 
  • clearer allocation of responsibilities may support safer and more consistent care 
  • time allocation per resident is a critical factor in care quality. 

Gaps 

  • limited exploration of how responsibilities are divided across staff roles 
  • need for further research on time pressures and their impact on care delivery 
  • findings are based on residential care settings only 
  • wider system-level influences on care home resourcing are not examined. 

Commentary 
This study provides a detailed account of how care work is organised and experienced within residential homes for older people. By focusing on everyday routines and interactions, it shows how care quality emerges from the interaction between resources, organisational culture and staff practice. 

The findings emphasise that good care is not solely a function of individual commitment. Workforce culture and material conditions shape what care workers are able to do, how time is prioritised and how responsibilities are distributed across teams. 

From a care equity perspective, the study highlights how under-resourcing and time constraints can create uneven care experiences for residents. When staff are required to ration time or negotiate unclear responsibilities, some residents may receive more attentive care than others. These dynamics reflect broader inequities in how care is funded and organised, rather than individual failings of workers. 

Overall, the paper stresses the importance of viewing workforce conditions as central to equitable care. Ensuring fair allocation of time, clarity of roles and adequate resources is essential if residential care homes are to provide consistent and dignified care for all residents.